Information Technology Specialist (APPSW)
Department Of Labor - Washington, DC

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Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow. DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient and effective transactions.

This position serves as an IT Specialist (APPSW) reporting to a Branch Chief in the Office of Technology and Survey Processing's Division of Safety and Health Systems.

The Bureau of Labor Statistics (BLS) is the principal fact-finding agency for the Federal Government in the broad field of labor economics and statistics. The BLS is an independent national statistical agency that collects, processes, analyzes, and disseminates essential statistical data to the American public, the U.S. Congress, other Federal agencies, State and local governments, business and labor. The BLS also serves as a statistical resource to the DOL.

This position has no promotion potential.

This position is inside the bargaining unit.

This position is also being advertised as job #MS-13-BLS-OT-059 for status & "Veterans Employment Opportunity Act (VEOA)" eligible applicants and the following non-competitive authorities: Veterans 30% or more compensable; persons w/disabilities; present/former Peace Corps personnel and former Peace Corps volunteers. To be considered for each, apply to BOTH jobs.

This position will not be filled until the Department's Placement Assistance Programs have been fully utilized.

Applications for this announcement will be accepted online by clicking the "Apply Online" button.

A writing sample may be requested at the time of interview.


Must be at least 16 years of age.

This announcement may be used to fill additional like positions.

Must be a U.S. Citizen.

Relocation expenses will not be paid.

May require a background check.

May require a probationary period if the requirement has not been met.

1. Serves as an information technology specialist responsible for developing one or more applications through all phases of the DOL System Development Life Cycle, including the Inception, Elaboration, Development and Transition to production. Serves as Development Lead over ad-hoc teams formed to completed specific projects and, as needed manages the Operations and Maintenance, and Disposition Phase of existing systems. Develops software solutions to identify and correct weakness in critical system performance parameters.

2. Develops applications using BLS-approved software such as: Java, J2EE, Frameworks (Struts, Spring), Flex (MXML, ActionScript, Mate), Structured Query Language (SQL) and database stored procedures and functions.

3. Implements, tests and deploys software following guidelines. This includes creating and executing unit code and system test cases; managing code and other work products using configuration management policy and procedures; creates or assists in developing Build release notes; and assisting in the development of Operations procedures and user help documentation.

4. Creates or assists in developing project plans and accompanying schedules that include tasks, duration, dependencies, constraints, milestones, signoffs, go/no go decision points, and contingency strategies. Monitors and reports progress for initiatives as well as consults with appropriate staff to facilitate project planning.

5. Using a standards system development methodology such as the Rational Unified Process (RUP) and Unified Modeling Language (UML), collaborates in developing artifacts such as: Business Cases, Vision documents, Use Cases, Requirements, Software Development Plan, Iteration Plans, Software Architecture documents such as state, activity, and sequence diagrams, and physical data models, Risk Lists, Testing documents, Deployment Plans, and/or Configuration Management Plans.

6. Serves as technical expert for IT software development related to BLS survey processing which includes providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues. Applies new technological developments to problems and makes recommendations. Provide advices on and devises solutions to a wide range of IT issues.

7. Represents OTSP and BLS teams, committees, and study groups. In addition, represents BLS with contractors, DOL, and External customers.

8. Makes contributions to BLS, OTSP, Program, or Project Office-Wide initiatives and/or policy decisions to improve IT methodology, system operations and/or organizational effectiveness.

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-11, in the Federal service. This experience must have equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

Specialized experience is defined as work requiring a knowledge of, and skill in applying, one or multiple IT disciplines, systems development principles and approaches, database technologies and architecture, and applications software design concepts and methods.



Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

5. Applications Software - Translate technical specifications into programming specifications; develop, customize, or acquire applications software programs; and test, debug, and maintain software programs.

6. Data Management - Develop and administer databases used to store and retrieve data and develop standards for the handling of data.

7. Systems Analysis - Consults with customers to refine functional requirements and translates functional requirements into technical specifications.

8. Technology Application & Management - Uses computers and computer applications to analyze and communicate information in the appropriate format and to search for information in a knowledge database.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).

The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration. ICTAP eligibles who are placed into Category A will be considered "well-qualified".

Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here .

The Department of Labor (DOL) offers a great benefit package to eligible employees. The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year. We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more. For a comprehensive site about all federal benefits, please refer to OPM . For specific DOL benefits information, please refer to DOL BENEFITS .

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor. Refer to these links for more information: GENERAL INFORMATION , ADDITIONAL DOCUMENTATION , SELECTIVE SERVICE REGISTRATION , PROBATIONARY PERIOD , FORMER FEDERAL EMPLOYEES

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