Responsible for managing the daily operations of the Teller staff in a Tier II branch. Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.
High School degree or equivalent required
At least 2 years teller experience
Previous sales/customer service experience in a retail environment preferred
Must successfully complete teller assessment
Supervisory experience a plus
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Varies Monday-Sunday
How to Apply
Please note: To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:
Equal Employment Opportunity
It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state and/or local laws.
Citizens Financial Group - 15 months ago