Supervisory Food Service Worker
Department Of Veterans Affairs - Fargo, ND

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Vacancy ID: 584391

To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to veterans?


For more information on the Department of Veterans Affairs, go to .


U.S. citizenship

Background/suitability investigation

Designated and/or random drug testing may be required

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of WS-3. At the WS-2 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of WS-3. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.

Employee serves as a Supervisory Food Service Worker (FSW) within Nutrition and Food Service (N&FS) at the VA Healthcare System, Fargo ND, performing the full supervisory responsibility for control over work operations of food service workers in meal preparation and service. Duties include but may not be limited to:

Supervises, directs and reviews the work of food service workers.

Organizes, plans and implements work assignments, projects schedules, coordinates daily operations for meal preparation and service, sets time schedules and priorities and determines tools and equipment needed for daily operation.

Ensures the appropriate guidelines are followed and applied for safe handling food methods, and for the proper care and operation of equipment, tools and supplies used in the kitchen.

Checks on a systematic basis various Nutrition and Food Service areas to see that serving procedures and sanitary regulations according to the Hazard Analysis Critical Control Point food Safety System (HACCP) are being followed.

Communicates with clinical dietitians and assures regular and modified diets are carried out.

Coordinates daily activities with other departments to meet mealtime needs and deadlines.

Handles problems and makes on-the-spot decisions independently.

Schedules employee orientation and training and maintains documentation.

Approves employee leave and evaluates their performance.

Recommends revisions to policies and procedures.

Provides training, in-services and guidance to employees in the diet change office.

You will be accountable to higher-level supervisors for quantity and quality of work done.

Work Schedule: 3:30pm - 7:30pm with rotating day shifts

PART-TIME: This is a part-time position (20 hours/week). The salary listed represents full-time employment and will be pro-rated based on the actual number of hours worked each pay-period. Likewise, benefits and time-off accrual will also be prorated and based on your part-time work schedule.


For this position, the job element method is used to match what you (the applicant) can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position which must be supported by detailed descriptions of your experience on your resume.

Those applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are then rated against the remainder of the questions.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:

SCREEN-OUT ELEMENT: Ability to supervise food service workers.

Knowledge of different relevant lines of work.

Ability to plan and organize food service work and to work with others.

Knowledge of materials.

Ability to meet deadline dates under pressure and to suggest and apply new methods.

Physical effort and work conditions: Work requires walking, standing for long periods of time, bending, stooping and lifting using moderate physical effort, occasionally items weighing up to 50 pounds and push loaded carts up to 1500 pounds. Work may entail a medium to high amount of tension/stress due to the fact that deadlines must be met regardless of circumstances or emergencies. Employee will be subject to uncomfortable and extreme hot and cold temperatures when working in warm kitchen, in dish room or in coolers and freezers. There will be hazards from wet floors, shock from electrical equipment and burns from steam and hot equipment. May be scheduled early or late compressed tours, and weekends and days off are rotated.

Additional information on the qualification requirements is outlined in the OPM Job Qualification System for Trades and Labor Occupations which is available for your review on OPM's web site at

IN DESCRIBING YOUR KNOWLEDGE, SKILLS AND ABILITIES, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS. If your resume does not support your questionnaire answers, we will not allow credit for your responses.

Veteran's Preference :
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to ) and required documentation with your application materials. For more information on Veterans' Preference, please visit .

Applicants will be ranked based on three quality groups, as follows:

Best Qualified - applicants possessing knowledge, skills and abilities that substantially exceed the minimum qualifications of the position and who are highly proficient in all requirements of the job and can perform effectively in the position;

Well Qualified - applicants possessing knowledge, skills and abilities that exceed the minimum qualification of the position and who are proficient in most of the requirements of the job;

Qualified - applicants possessing knowledge, skills and abilities that meet the minimum qualifications of the position.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best-qualified group. The best-qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: .

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to ). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at 2101 Elm Street
Fargo, ND 58102

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

About this company
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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...