Computer Operator II
Lockheed Martin Corporation - Albuquerque, NM

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IT Help desk and/or first responder computer support experience; recent successful track record of supporting software and hardware in a heterogeneous, networked computing environment; support of customers remotely; customer service focus; excellent oral and written communication skills (particularly phone skills and etiquette); exhibit professionalism; team-oriented attitude; excellent research and problem solving skills; self-starter; high quality of work ethics (on time, communicate absences in a timely manner, courtesy to customers and co-workers, etc); experience supporting Microsoft Windows XP, Vista, Windows 7, Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Desired skills Knowledge of Macintosh, Linux, Solaris and Unix, Microsoft SharePoint, Smartphone/Mobile technology (BlackBerry, iPhone,iPad, Android, etc.)highly desired Specific Job Description Help Desk Analyst positions are available at the Corporate Computer Help Desk at Sandia National Laboratories. Successful candidates will be able to support and resolve computing requests remotely via telephone. Requests should be resolved on the first call if it can be accomplished within a reasonable time frame using remote assistance technology.

Computing requests include service requests, problem diagnostic/troubleshooting, and break-fix solutions. Task assignments are dynamic and will vary depending on the needs of the team. The successful candidate requires excellent customer service skills, ommunication skills and a team- oriented attitude. Must be able to obtain a DOE "L" Clearance.

Standard Job Description Computer Operator II Security Clearance Department of Energy ā€œLā€ Typical Minimums NA LMCareers Business Unit ESS0997 IS&GS-CIVIL (S8200) Business Area Info Systems & Global Sol Program ABQ, Sandia Department 7210024:ENTERPRISE SERVICES Job Class Information Technology Job Category Hourly/Non-Exempt City Albuquerque State New Mexico Virtual No Relocation Available No Work Schedule STANDARD-Mon-Fri/8 hours a day Req Type Blue Sky Direct/Indirect Indirect Shift First

Lockheed Martin Corporation - 2 years ago - save job
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