Network Administrator (CYS)
Great Lakes Airlines - Cheyenne, WY

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Position : Network Administrator

Location: Cheyenne , Wyoming

Department: Information Services

Accountable to: Director of IT

Position Summary: Helps maintain client-server LAN, Windows 2003 Active Directory Domain, Windows and Linux servers, FTP, Web, and Email systems, Cisco routers, Avaya PBX/voice mail systems, Avaya VOIP system, Frame Relay/T1 WAN endpoints, and approximately 450 remote and local Windows workstations. Troubleshoots and repairs hardware and software problems on client-server systems in 24/7/365 operational environmental, both in person and remotely.

Areas of Accountability/Essential Functions:
  • Assists remote users effectively while performing Call Center/Help Desk duties
  • Installs, maintains, upgrades, and repairs user workstations
  • Ensures valid backups are maintained and archived from all servers
  • Maintains and updates anti-virus protection, including cleaning infected systems
  • Assist with maintenance of reservation system in all locations
  • Assist with server upkeep and security patches
  • Installs telephone equipment, sets up voice mail; maintains PBX and VOIP systems.
  • Work closely with vendors to maintain proprietary/mission critical software systems
Qualifications/Requirements:
Knowledge/Skill/Ability:
  • High degree of problem solving ability
  • Ability to learn new skills quickly and adapt to change
  • Understanding of TCP/IP, UDP, IPX/SPX, NetBIOS, and other network protocols
  • Familiarity with HTTP, FTP, telnet, ssh, etc.
  • Effective hardware skills, including ability to assemble computers and troubleshoot hardware problems
  • Knowledge of operating systems, including DOS, Windows XP, Windows server 2003, and Linux
  • Ability to communicate professionally in both oral and written formats with a wide variety of people, including users, vendors, and tech support agents
Education/Training/Experience:
  • Associates degree and/or equivalent training/experience in Computer Information Systems or related field
Working Conditions/Environment/Physical Requirements:
  • Frequent sitting, writing, typing, use of standard office equipment
  • Occasional standing, reaching, climbing stairs, kneeling/crouching, lifting up to 45lbs without assistance
  • Office environment; quiet to moderate noise level
  • Travel with overnight stays required
Other Requirements:
  • At least 18 years of age
  • Legally authorized to work in the U.S.
I have read and understand this job description and certify that I have the ability to perform the essential functions of this position with or without reasonable accommodation.

Great Lakes Airlines - 2 years ago - save job
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