Outside Claims Representative~Orange County, CA
The Hartford - California

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WHY JOIN THE HARTFORD?

The Hartford Financial Services Group Inc. (NYSE: HIG) is a leading provider of insurance and wealth management services for millions of consumers and businesses worldwide. The Hartford is consistently recognized for its superior service, its sustainability efforts and as one of the world's most ethical companies. In 2011, The Hartford reported revenues of $21.9 billion. More information on the company and its financial performance is available at

http://www.thehartford.com/

.

The Hartford believes people should live with financial confidence. The Hartford exists to provide the confidence and peace of mind that helps people achieve their financial goals. We enable this confidence though the breadth of our product portfolio and relationships and the depth of our knowledge.

The Hartford’s biggest competitive advantage is our employees. We hire a broad range of talented teammates from diverse backgrounds and cultures. We look for teammates who share our

core values

and bring passion to their jobs. Our values are projected in the way we interact with customers and among our teams.

We are an innovative leader in the industry and have been recognized by:

·

Ethisphere Institute

as One of the "World's Most Ethical Companies" for five consecutive years

·

GI Jobs

as a 2012 Top 100 Military Friendly Employer

·

Military Times Edge

as a 2011 “Best for Vets” Employer

·

Carbon Disclosure Project’s Carbon Disclosure Leadership Index

for The Hartford’s approach to climate change disclosure for four consecutive years (2008, 2009, 2010, 2011)

·

Newsweek

Green Rankings – No. 12 on the list of U.S. Companies (2011)

·

Phoenix

Business Journal

as a Best Place to Work (2011)

·

The Chicago Tribune

as a Top Workplace (2011)

·

The San Antonio Express News

as a Top Workplace (2011)

·

Atlanta

Journal-Constitution

as a Top Workplace

(2011)

·

Indianapolis

Star

as a Top Workplace

(2011)

·

The Hartford Courant

and FOXCT as a Top Workplace

(2011)

·

OKCBiz as a Best Place to Work

(2011)

WHAT ARE THE RESPONSIBILITIES OF THE POSITION?

We have an opening for an Outside Claim Representative handling Personal and Commercial Lines Property Claims to service Orange County, CA. In this position you will plan, recommend, reserve and execute the investigation, valuation, disposition and settlement of claims in a manner consistent with corporate claim settlement policies and procedures, as well as statutory, regulatory and ethics requirements. You will achieve fair, equitable and timely claim dispositions that the customer understands, properly assess the indemnity and expense exposure of assigned claims and develop aggressive file strategies. Properly investigate all exposures and/or perils to determine cause, scope, and cost of damage and/or determine liability and extent of damages. Perform on-site inspections and estimation of damages. Guide policyholder through the claim process to ensure understanding. Create high level of policyholder satisfaction by complying with standards for timeliness of contact, follow-up, payments, and Unfair Claim Practice Act.

WHAT ELSE CAN YOU TELL ME ABOUT WORKING IN THIS POSITION AT THE HARTFORD?

The Hartford's Property and Casualty Claims Division is a fast paced organization that will offer you the opportunity to join a team of dedicated claim professionals. We value exceptional customer service and superior claim handling.

We provide our employees with opportunities for growth and development in an environment that celebrates varying backgrounds and perspectives.

This position reports in to the Personal and Commercial Lines Property Team located in our claims office in Phoenix, AZ. We offer state-of-the-art technology. This position works remotely from your Home in the above-mentioned area. Successful candidates MUST live within the territory or the immediate surrounding area.

WHAT IS THE COMPENSATION OPPORTUNITY?

At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. In addition, you will be eligible to participate in our comprehensive benefits program including Medical, Dental, Life and Disability Insurance, a 401K Plan, an Employee Stock Purchase Plan and more.

Qualifications

WHAT ARE WE LOOKING FOR?

3+ years prior Outside Property Claims Handling experience

Bachelor degree or equivalent experience

Strong conflict resolution and negotiation skills

Excellent planning and organization skills are required

Auto driver's license and safe driving record

Demonstrated proficiency in construction estimating and repair techniques

Computer literate and strong keyboard skills

Strong spoken communication skills including an excellent phone manner

Strong negotiation and settlement skills

Ability to work independently

Xactimate Experience a plus

WHAT ELSE CAN YOU TELL ME?

The Hartford is an Equal Employment Opportunity and Affirmative Action Employer.

The Hartford maintains a drug-free workplace.

Committed to Building Inclusion and Leveraging Diversity

** NO AGENCIES PLEASE **

Job Function

:

P&C Claim Misc Supt Roles

Primary Location

:

United States-California

Schedule

:

Full-time

Job Level

:

Individual Contributor

Education Level

:

High School Diploma/GED (±11 years)

Job Type

:

Standard

Shift

:

Day Job

Employee Status

:

Regular

Overtime Status

:

Non-exempt

Travel

:

Yes, 20 % of the Time

Job Posting

:

Nov 13, 2012, 9:57:13 AM

Remote Worker Option

:

Yes

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