WHY JOIN THE HARTFORD?
The Hartford Financial Services Group Inc. (NYSE: HIG) is a leading provider of insurance and wealth management services for millions of consumers and businesses worldwide. The Hartford is consistently recognized for its superior service, its sustainability efforts and as one of the world's most ethical companies. In 2011, The Hartford reported revenues of $21.9 billion. More information on the company and its financial performance is available at
The Hartford believes people should live with financial confidence. The Hartford exists to provide the confidence and peace of mind that helps people achieve their financial goals. We enable this confidence though the breadth of our product portfolio and relationships and the depth of our knowledge.
The Hartford’s biggest competitive advantage is our employees. We hire a broad range of talented teammates from diverse backgrounds and cultures. We look for teammates who share our
and bring passion to their jobs. Our values are projected in the way we interact with customers and among our teams.
We are an innovative leader in the industry and have been recognized by:
as One of the "World's Most Ethical Companies" for five consecutive years
as a 2012 Top 100 Military Friendly Employer
Military Times Edge
as a 2011 “Best for Vets” Employer
Carbon Disclosure Project’s Carbon Disclosure Leadership Index
for The Hartford’s approach to climate change disclosure for four consecutive years (2008, 2009, 2010, 2011)
Green Rankings – No. 12 on the list of U.S. Companies (2011)
as a Best Place to Work (2011)
The Chicago Tribune
as a Top Workplace (2011)
The San Antonio Express News
as a Top Workplace (2011)
as a Top Workplace
as a Top Workplace
The Hartford Courant
and FOXCT as a Top Workplace
OKCBiz as a Best Place to Work
WHAT ARE THE RESPONSIBILITIES OF THE POSITION?
We have an opening for an Outside Claim Representative handling Personal and Commercial Lines Property Claims to service Orange County, CA. In this position you will plan, recommend, reserve and execute the investigation, valuation, disposition and settlement of claims in a manner consistent with corporate claim settlement policies and procedures, as well as statutory, regulatory and ethics requirements. You will achieve fair, equitable and timely claim dispositions that the customer understands, properly assess the indemnity and expense exposure of assigned claims and develop aggressive file strategies. Properly investigate all exposures and/or perils to determine cause, scope, and cost of damage and/or determine liability and extent of damages. Perform on-site inspections and estimation of damages. Guide policyholder through the claim process to ensure understanding. Create high level of policyholder satisfaction by complying with standards for timeliness of contact, follow-up, payments, and Unfair Claim Practice Act.
WHAT ELSE CAN YOU TELL ME ABOUT WORKING IN THIS POSITION AT THE HARTFORD?
The Hartford's Property and Casualty Claims Division is a fast paced organization that will offer you the opportunity to join a team of dedicated claim professionals. We value exceptional customer service and superior claim handling.
We provide our employees with opportunities for growth and development in an environment that celebrates varying backgrounds and perspectives.
This position reports in to the Personal and Commercial Lines Property Team located in our claims office in Phoenix, AZ. We offer state-of-the-art technology. This position works remotely from your Home in the above-mentioned area. Successful candidates MUST live within the territory or the immediate surrounding area.
WHAT IS THE COMPENSATION OPPORTUNITY?
At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. In addition, you will be eligible to participate in our comprehensive benefits program including Medical, Dental, Life and Disability Insurance, a 401K Plan, an Employee Stock Purchase Plan and more.
WHAT ARE WE LOOKING FOR?
3+ years prior Outside Property Claims Handling experience
Bachelor degree or equivalent experience
Strong conflict resolution and negotiation skills
Excellent planning and organization skills are required
Auto driver's license and safe driving record
Demonstrated proficiency in construction estimating and repair techniques
Computer literate and strong keyboard skills
Strong spoken communication skills including an excellent phone manner
Strong negotiation and settlement skills
Ability to work independently
Xactimate Experience a plus
WHAT ELSE CAN YOU TELL ME?
The Hartford is an Equal Employment Opportunity and Affirmative Action Employer.
The Hartford maintains a drug-free workplace.
Committed to Building Inclusion and Leveraging Diversity
** NO AGENCIES PLEASE **
P&C Claim Misc Supt Roles
High School Diploma/GED (±11 years)
Yes, 20 % of the Time
Nov 13, 2012, 9:57:13 AM
Remote Worker Option
With more than 200 years of expertise, The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. The...