Manager, Environmental Services 1.0fte days SJ (11310)
Franciscan Health Systems - Tacoma, WA

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Job Summary: This job is responsible for planning, organizing and managing the operations of the Environmental Services function at a single Franciscan Health System (FS) hospital site (with inpatient and outpatient facilities) in accordance with strategic business objectives and applicable regulatory requirements. Work includes 1) ensuring that all activities and services are legally compliant; 2) maintaining environmental sanitation (as well as visual cleanliness) of the assigned facilities; 3) developing/administering the operation and capital budgets for the facility; 4) participating in the development/implementation of consistent housekeeping standards/methods across facilities; and 5) ensuring that adequate staff are available to perform the work in a timely and effective manner. An incumbent manages a staff of full- and part-time employees through the efforts of “Lead” workers or supervisors who oversee lower-level employees engaged in routine and specialty cleaning and environmental sanitation. Work requires considerable technical knowledge of hospital housekeeping techniques as well as management procedures, techniques, methods and practices and their application to the function.

Also requires knowledge of safety, security, infection control and waste management standards and practices sufficient to ensure a safe and sanitary environment for hospital patients, staff and visitors. Essential Duties: Operations: Manages and evaluates the ongoing operations/services of the Environmental Services function at the assigned facility to ensure that all activities are conducted in a timely and cost-effective manner and in accordance with organizational values, internal policies/standards/procedures and/or applicable regulatory requirements; facilitates the application of consistent practices relating to the function across the organization; modifies work-flow processes and/or internal auditing functions as necessary to improve performance/productivity; schedules and delivers in-service training to introduce new services, procedures and/or equipment; ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHS guidelines; produces reports on key performance indices and other significant benchmarking metrics to FHS Leadership as required; collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity. Staff Management and Development: Plans, manages and evaluates the work assigned staff engaged in routine/specialty cleaning and environmental sanitation in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns/issues elevated by subordinates as beyond their scope of authority. Procedures Development/Implementation: Serves on teams engaged in the development and updating of policies, procedures, workflows, tools and action plans; recommends, implements and evaluates new/revised standards, policies, procedures, guidelines, training materials and/or general communications in support of assigned functional area to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; ensures that all functional activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately.

Budget Administration: Participates in the preparation and administration of the annual operating budget; exercises effective cost control by monitoring and adjusting expenses as needed to stay within budget; approves expenditures within defined scope of responsibility; identifies negative variances and develops action plans to document, address and effectively resolve in a timely manner; keeps Director apprised of all issues with potential for budgetary impact. Regulatory Compliance: Interprets and ensures compliance with applicable internal/external legal and regulatory agreements, standards and requirements; keeps abreast of changing regulatory requirements/regulations, professional standards and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current operations; monitors impact on existing activities and identifies/implements effective response/solution while maintaining acceptable service levels and work quality. Performance/Quality Improvement: Monitors and assesses current operations/services to identify opportunities and provide recommendations to VP/Director for performance/process improvements initiatives; implements approved changes and ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives. Short- and Long-Term Planning: Participates, as a key member of the management team for the assigned function, in short- and long-term planning activities, including the development/implementation of plans/projects to address current and future needs to support achievement of business objectives.

Other Essential Duties: Ensures that conditions and/or equipment that are unsafe or in need of repair are reported in a timely manner to the appropriate authorities; reviews facilities for adherence to all applicable safety and environmental regulations, and makes recommendations to management regarding corrective actions to assure compliance as necessary. Oversees the purchasing of cleaning supplies and other tools/equipment to accomplish operational objectives in accordance with established standards and procedures; researches, evaluates and recommends new products and equipment; recommends purchase of new, or replacement of existing, equipment to better meet the needs of the assigned facility. Performs related duties as required. QualificationsEducation/Work Experience Requirements: Bachelor’s degree in a related field, and four years of related work experience that would demonstrate attainment of the requisite job knowledge/abilities, including two years in a lead, supervisory or management capacity.

An equivalent combination of additional qualifying work experience and education that would demonstrate attainment of the requisite job knowledge/abilities may be substituted for the degree requirement. License/Certification: None Additional Responsibilities: Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times. Adheres to and exhibits our core values: Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.

Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Catholic Health Initiatives and its organizations are Equal Opportunity Employers Job Management Primary Location WA-Tacoma-St Joseph Medical Center * Shift Full Time * Scheduled Hours per 2-week Pay Period 80 * Weekends Required Occasional * Status Full Time

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St. Francis himself may have hailed from Italy, but his followers look after the health of the residents of the South Puget Sound area...