Innovation Manager Job
US Cellular - Chicago, IL

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Innovation Manager-MAR000357

Drive the day to day strategic and tactical efforts to create consumer-oriented solutions designed to simplify, optimize and/or enhance the wireless experience for our priority customer targets. The Manager will serve as a key internal innovation champion who leverages consumer insights to design and test innovative product, service and process concepts. This role will develop and utilize a consumer insight driven process with appropriate testing and evaluation to build and manage a robust 24 month pipeline of innovative ideas to delight our customers, create a high degree of differentiation and drive future customer and revenue growth.

- Responsible for driving near term innovation from ideation thru handoff, including concept development, assessment and market test
- Develop consumer platforms (e.g. Family bundles) and proof points (e.g. Battery Swap) to enhance consumers' wireless satisfaction and drive differentiation by creating rational, "provable" benefits
- Focus on innovative concepts targeted to our priority segments to drive profitable customer and revenue growth over rolling 6-24 month timeline
- Drive appropriate primary/secondary research to deliver consumer insights and leverage current insights knowledge base relevant for consumer-oriented solutions
- Develop and manage holistic enterprise innovation roadmap, encompassing work from multiple cross-functional teams (e.g. products, devices)
- Based on findings, provide input to product development process, including but not limited to product and device requirements, business case development, vendor selection, frontline training
- Demonstrate passion and excitement for serving customers; challenge others to think like a customer and take ownership for solving consumer pain points

- Minimum of 7-10 years combined in product management, product development, product strategy, consumer package/product goods (CPG) or marketing
- Bachelor's degree in related discipline. MBA preferred
- Focused customer orientation with the ability to develop and leverage consumer insights to build and manage pipeline of innovative products, services and processes
- Strong business acumen with emphasis on consumer businesses and a proven track record of making sound judgments backed by strong analytical skills and business case development
- Demonstrated experience in consumer research techniques and skilled in drawing insights and implications
- Ability to drive process, project and results by influencing cross-functional stakeholders and managing outside vendors as needed
- Excellent interpersonal skills, outstanding written and oral communication skills, including speaking in front of small and large groups, and experience making presentations to senior executives
- Strong time and project management skills required to consistently meet deadlines
- Well organized, strong administrative and detail oriented skills


Job : Marketing
Location(s) : Illinois-CHICAGO_IL

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United States Cellular takes calls from sea to shining sea. Doing business as U.S. Cellular, the company provides wireless phone service to...