Hastings Customer Service Associates are responsible for providing excellent customer service by greeting customers, offering assistance, offering advice on purchase decisions, and providing a clean and safe store environment for associates and customers.
Brand Competencies:
· Approachability
· Customer Focus
· Time Management
· Integrity and Trust
· Adaptability
Position Competencies:
· Functional/Technical Skills
· Learning on the Fly
· Action Oriented
· Perseverance
· Composure
· Self-Knowledge
Key Responsibilities:
· Welcome and connect with every customer and help influence purchasing decisions
· Continually grow knowledge of products and customers
· Comply with standards for merchandising and stocking front of store and department product
· Maintain the highest standards of conduct and confidentiality
· Follow proper cash handling policies and procedures and conduct a successful cash audit upon the completion of each shift
· Takes advantage of new training opportunities and tools
Hastings Entertainment, Inc. - 5 months ago
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Hastings Entertainment, Inc. (Hastings) is a multimedia entertainment retailer. The Company operates entertainment superstores that buy, sel...
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