Customer Engagement Specialist
DICK'S Sporting Goods 1,858 reviews - Topeka, KS

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Serving the needs of our customers is our top priority at DICK'S Sporting Goods, and we’ve tailored our business to accomplish this goal. Our “store-within-a-store” concept sets us apart from other sporting goods retailers. Our Golf Pro Shop, The Lodge (Hunting/Camping/Fishing), the Fitness Center, Footwear, Team Sports and Athletic Apparel can all be found under one roof. These specialty stores offer the distinct benefits of an authentic merchandise assortment, premier brand selection, access to value-added services and personalized assistance from friendly, knowledgeable sales associates - many of whom are enthusiasts in their particular sports.

Greet and acknowledge every customer entering the store and establish their shopping interests and/or needs Direct customers to the appropriate area(s) of the store based on the reason(s) for their visit Communicate to associates throughout the store when customers are being sent to their areas for service Conduct reverse greetings with customers leaving the store without having made a purchase

Candidates must be flexible in working a rotating schedule including evenings, weekends, and holidays

Ability to provide outstanding customer service
Ability to adjust priorities and manage time wisely in a fast-paced environment
Knowledge of customer service standards and procedures
Ability to communicate in a clear, concise, understandable manner

1-2 years of Retail Cashier and/or Sales experience preferred

Why Work for DICK'S Sporting Goods?

Passion for Sports

Competitive Pay

Excellent benefits



Life Insurance


Employee Discount

DICK'S Sporting Goods is on an expansion kick, with new stores and unbeatable opportunities for career advancement. If you live and breathe sports, there's no better time to join this winning team! Interviews by appointment only.

Win BIG Bigger. Faster. Stronger. Smarter.

About this company
1,858 reviews
See Dick's shoppers run, putt, dunk, drive, dribble -- and buy. Fast-growing Dick's Sporting Goods operates about 480 stores in 40-plus...