Customer Service/Inside Sales - Cumming, GA

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Customer Service/Inside Sales

Objective: To complete order entry for ADC customers through phone and fax orders while delivering and maintaining top notch customer service.

  • Answer high volume inbound phone calls
  • Customer service functions related to phone, fax, and email requests, including:
    • order entry
    • quotes
    • tracking
    • follow-up
    • assisting customers in selection of industrial control products
  • Requires a minimum of 2 years customer relations experience in a fast-paced inbound phone environment.
  • Strong data entry and typing skills (35 wpm)
  • Must have Windows-based applications experience
  • Must be team-oriented with strong problem-solving skills and have the ability to multi-task.
  • Bilingual (Spanish) a plus