Customer Service/Inside Sales
Objective: To complete order entry for ADC customers through phone and fax orders while delivering and maintaining top notch customer service.
- Answer high volume inbound phone calls
- Customer service functions related to phone, fax, and email requests, including:
- order entry
- assisting customers in selection of industrial control products
- Requires a minimum of 2 years customer relations experience in a fast-paced inbound phone environment.
- Strong data entry and typing skills (35 wpm)
- Must have Windows-based applications experience
- Must be team-oriented with strong problem-solving skills and have the ability to multi-task.
- Bilingual (Spanish) a plus