Senior SAN Engineer
Computer Consultants of America, Inc. - Detroit, MI

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Job Description

In our business, data is life. Instantaneous access to data is absolutely critical to everything we do, and that makes the SAN team absolutely essential. We believe that no data access is ever fast enough, and no network is ever reliable enough. We provide excellence to our customers, and then raise the bar.

Innovation is rewarded. Execution is worshipped. Our team members are expected to "take the con" on projects and turn their ideas into reality.

It's not about WHO is right, it's about WHAT is right. Your opinion counts whether you are new to the team or whether you have been with us for years.

We're obsessed with finding a better way. We're on a never-ending quest to find a better way for every process and everything we touch. If it's good, let's make it great. We're not afraid to try new things. We challenge each other on a daily basis to be creative and dig deep to find the best solution.

Senior SAN Engineer

Primary Duties & Responsibilities:
The Senior SAN Engineer relies on an expert skillset to monitor, operate, install and maintain the current corporate SAN infrastructure. Configures and monitors storage and archival needs, and monitors the backup environment for all corporate data centers. Fulfills storage, backup and data protection needs of internal systems. Collaborates with server teams to collect and document requirements. Designs and creates storage solutions (including cost estimates). Researches new storage technologies which may be beneficial to the company. Monitors usage and capacity for all data centers. Engages in performance tuning of all storage environments. Evaluates tiered storage for complex systems. Develops backup plans and scheduling solutions. Monitors, manages and troubleshoots SAN switches and related devices.
Works on moderate to highly complex projects as a team member. Functions, usually independently, under direction of senior professionals, supervisors or leaders. Assists more junior team members as required. Generally follows documented procedures and checklists.Must participate in an on-call rotation.


Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems or other related field. Or equivalent work experience.

The Senior SAN Engineer possesses the following:
Working Knowledge / Ability

  • Coordinate SAN/Archive needs with internal customers
  • Produce and maintain technical documentation
  • Analytical and creative thinker
  • Client-focused (internal and external)
  • Time management, communication and interpersonal skills
  • Work independently with little supervision
  • Effective multi-tasker
  • Understand TCO models to drive cost down and improve efficiencies on the storage platform
  • VERITAS tape backup
  • AVAMAR tapeless backup
  • Manage, Monitor, and Troubleshoot EMC NS480 storage appliances
  • Manage, Monitor, and Troubleshoot EMC CENTERA storage appliances
  • Manage, Monitor, and Troubleshoot V-MAX storage appliances
  • Manage, Monitor, and Troubleshoot IBM StoreWise storage appliances
  • Knowledge of Cisco MDS SAN OS
  • IOS Commands and modifications
  • VSAN Configurations
  • IOS and Hardware upgrades
  • Administer/Configure PowerPath
  • Configuration and support for synchronous and asynchronous RDF
  • Knowledge of cloud computing
  • Disaster recovery planning and design
  • Zoning, LUN security, HBA configuration and tuning
  • Knowledge of SAN and NAS hardware and protocols
  • Knowledge of EMC software - SPA, Control Center, Storage Scope, Work Load Analyzer, Solutions Enabler
  • Knowledge of network file systems and concepts (CIFS, NFS, etc)
Customer-Focused and Team-Oriented Skillsets
  • Can coordinate equipment needs with internal customers
  • Produces and maintains technical documentation
  • Analytical and creative thinker
  • Very client-focused (internal and external)
  • Very good time management, communication and interpersonal skills
  • Works independently with little supervision
  • Effective multi-tasker
  • UNIX and Microsoft operating systems.
  • Supporting archival and storage systems.
Additional Information

All your information will be kept confidential according to EEO guidelines.