Konica Minolta Business Solutions USA, Inc. is an award-winning provider of advanced imaging and networking technologies from the desktop to the print shop. Over the past few years, Konica Minolta has been recognized with numerous industry and business accolades.
Great Opportunity for a Color Imaging Specialist - 0ffice Systems Professional!!!
Performs basic peer-to-peer driver/scanning installations. Might require assistance on MAC or server installations. Performs color calibration to machine specs.
Assists Break-Fix technicians on color related machine problems as needed.
May be required to work on QMS and/or Micrographics equipment as required by BTM.
Establishes an up-to-date file of service manuals, part books and other service literature using the laptop issued to them and develops familiarity with contents.
Performs single PC / Workstation direct connect to printer using any MS PC based, Apple / Mac OS. Peer to Peer connection, NO NOS in use, using any MS client platforms or Apple Talk for Apple networks. Network installation with Single Protocol / Single Network O/S. Must have full understanding of scanning and in house and third party software.
Must maintain proper territory management:
Maintains tool kit, supplies, and accurate inventory for assigned territory.
Must maintain the minimum call per day average.
Maintains effective relationships with customer and fellow employees.
Provides sales support as required (i.e. advising sales on problems as accounts, service leads).
Accurately and timely completion of invoices and expense reports.
Must follow the policies and procedures set forth by Konica Minolta Business Solutions U.S.A., Inc.
High School and Technical School graduate (or related military training) or equivalent experience.
3+ years experience related to technical/repair of business equipment.
Excellent verbal and written communications skills
Excellent customer relation skills
Teamwork - Must work well with sales and customer to customize or integrate color system into customer environment
Demonstrated ability to motivate, teach and train co-workers
Must have solid understanding of networking and the many types of graphic software being used in the marketplace. Must be capable of conveying technical data as it relates to 3rd party solutions or color printing applications in easy to understand terms for customers and sales personnel. Must have a working knowledge of Photoshop, Quark, Publisher.
A+, N+ and/or Konica Minolta internal certification preferred.
KONICA MINOLTA OFFERS:
Outstanding benefits package (incl. medical, dental, life insurance)
401(k) plan with matching company contribution
Excellent holiday/vacation plans.
Tuition Reimbursement Program.
Employee Referral Bonus Program.
Ongoing professional development training.
State-of-the-art office products.
Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.
Konica Minolta is Proud to be an Equal Opportunity Employer M/F/V/D Committed to Affirmative Action.