Boulder County's Department of Housing and Human Services (DHHS) is hiring a Bilingual Administrative Technician. The role of the Bilingual Administrative Technician is to support the Health Coverage Guide Manager and numerous Health Coverage Guides working in the Boulder County Health Coalition Assistance Network.
**The position is dependent upon receipt of grant funding for the project. It is a term position with an anticipated duration of 18 months from July 1, 2013 – December 31, 2014, with the possibility of extension based on continued funding.
Examples of Duties:
The Bilingual Administrative Technician will:
*Assist the public on the phone or in-person to provide information about the Colorado Health Benefit Exchange (COHBE).
*Answer questions and provide information that requires some interpretation of policies and regulations.
*Route county-wide calls to the Health Coverage Guides.
*Schedule appointments for the Health Coverage Guides.
*Maintain staff calendars.
*Arrange and schedule meetings.
*Gather and organize program data
*Provide data entry support.
*Maintain inventory of supplies and/order needed equipment and supplies.
Bilingual Administrative Technician duties may also include:
*Developing and maintaining efficient filing systems.
*Maintaining, reviewing and verifying routine or specialized reports and records.
*Gathering organizing, and compiling data for routine reports.
*Gathering and computing data for budget preparation.
*Monitoring monthly expenditures and reviewing budget printouts.
*Preparing requisitions and vouchers.
*Taking and transcribing or composing minutes.
*Sorting and routing mail.
*Preparing for and organizing meetings.
*Operating office equipment such as personal computer, calculator, photocopier, typewriter, postage meter, and other related equipment.
*Using computer software to type and edit correspondence, reports, memos, forms and other items requiring some original composition.
*Performing assignments using specialized computer applications.
*Performing related work as required.
High school diploma or equivalent and two (2) or more years of office experience.
Additional related education may count towards required experience.
Experience working in community services, human services or social services preferred.
The ability to read, write and speak fluently in both English and Spanish required.
Experience working with a diverse clientele and/or underserved populations is required.
Job offer is contingent on passing a criminal background check.
Knowledge & Skills
The position requires a working knowledge of modern office practices and procedures; proficiency using the internet, Microsoft Word, Excel and Outlook; and skill in operating office equipment. The incumbent will have good interpersonal skills; the ability to work well with diverse members of the public; the ability to recognize and adapt to cultural and language differences; the ability to explain and summarize detailed concepts; and the ability to understand and work within departmental policies and regulations.
Primarily sedentary physical work requiring ability to lift a maximum of 40 pounds; occasional lifting, carrying, walking and standing; frequent hand/eye coordination to operate computer keyboard and office equipment; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and members of the public.
From "Dictionary of Occupational Titles", U.S. Dept of Labor:
Occasionally: activity or condition exists up to 1/3 of the time.
Frequently: activity or condition exists from 1/3 to 2/3 of the time.
Constantly: activity or condition exists 2/3 or more of the time.
Veterans are encouraged to apply for Boulder County jobs that match their education and/or experience.