Incumbents in this classification perform simple narrative typing work from written material in combination with clerical work other than that covered by a specialized class. The work is routine or repetitive and simple in nature with little choice of action and is performed in accordance with comprehensive, detailed instructions or directions received from the immediate supervisor. The incumbent has frequent contact with persons either within or outside the agency. Supervision is not exercised over subordinate employees.
Examples of Work:
Examples of work performed in this classification include, but are not limited to, the following:
Files materials into an established filing system; obtains requested information from the file as needed.
Refers incoming telephone calls and visitors to the appropriate persons or functional area.
Types non-technical letters, memos, and other simple narrative documents from longhand notes, typed or printed copy, or drawings, each requiring a knowledge of English usage.
Performs record-keeping or formatting tasks which require the ability to use simple mathematical computations such as adding, subtracting, multiplying, and dividing.
Records data onto records, forms, or other similar documents for subsequent processing by other individuals within the agency.
Types information onto forms, labels, envelopes, or cards.
Maintains and updates time and attendance records for employees.
Receives, sorts, and distributes mail.
Maintains inventory of office supplies, forms, furniture, and equipment.
May gather information through pre-interview to be given to case worker.
May maintain accounting, book keeping, and fiscal records.
Performs related or similar duties as required or assigned.
These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position.
Graduation from a standard four-year high school or equivalent (GED).
Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following:
1. Types routine, non-technical letters, memos, and other simple narrative documents.
2. Maintains records.
3. Files and retrieves materials in an established filing system.
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