Customer Account Specialist - Johnson City, TN
Springleaf Financial Services - Tennessee

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Begin your great new career as part of the Springleaf Financial Services team. We are one of the nation’s largest financial service companies.

Springleaf has:
90 years of consumer lending experience
800+ offices in 25 states
We will train you for an important career; developing and serving a customer base through solicitation, loan extension, and/or adjustment of delinquent accounts.

Using excellent customer service skills, the Customer Account Specialist greets, assists, and solicits customers in the office and on the telephone. This position is often the customer’s first impression of Springleaf Financial Services, making it one of our most important roles .

Primary Responsibilities
Sell/solicit our products to meet personal performance goals.
Handle the complete loan cycle including processing and recording credit verifications.
Handle all collection activities related to delinquent accounts. Collection activities can include phone calls and face-to-face communications with customers.
Perform administrative tasks in processing insurance products at the direction of a licensed agent.
Perform routine transactions through an on-line terminal and process payments and disbursements.
Prepare reports, type correspondence and transaction documents, maintain files, handle mail, notarize documents, and handle recording and filing.

Minimum Knowledge and Skill Requirements
A high school diploma or equivalent (some college classes preferred)
Strong math and organizational skills
Sales experience and/or cash handling
The ability to become a notary public
An outgoing personality and competitive nature
Strong interpersonal and communication skills
Integrity and strong work ethic
Dependable automobile transportation and valid driver’s license
The ability to pass pre-employment credit and criminal background checks
Willingness to work some weekday evening and some weekend hours
Bilingual English/Spanish skills (a plus)
We are proud to be an Equal Opportunity Employer. We maintain a drug-free workplace.

Join us to work in an exciting industry and diverse work environment that offers great advancement opportunities, competitive salary and incentive compensation, and a comprehensive benefits package including health insurance and a diversified 401(k) program.

If you believe that this is the right opportunity for you, then wait no longer. Apply today.

Visit our website at
Scroll to the bottom of the page to Company Information
Click on Careers
Select either View Branch Opportunities
Directly under Branch Opportunities, click on the link labeled View Current Branch Opportunities
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Proceed with the application process

Smoking is prohibited in all Springleaf offices.