Store Director - J.Crew - Scottsdale, AZ
J. Crew Group, Inc. - Scottsdale, AZ

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Store Director operates a profitable and service minded building through the successful development of a team that can consistently deliver results. Responsible for all aspects of managing a single store including; managing store associates and oversee store operations to achieve sales, service, customer satisfaction and profitability goals. Accountable for budget including labor cost and overall expenses.

Responsibilities

Customer Focus
  • Demonstrates extraordinary service by leading by example on the sales floor
  • Participates in the customer experience as needed by facilitating seamless service
  • Acts in the best interest of the customer
  • Delivers above and beyond service
People and Self Development
  • Able to identify talent and develop others
  • Can self assess and course correct
  • Is successful through others
  • Receptive to feedback and able to modify as necessary
  • Trains the J.Crew standard
  • Holds team accountable to the J.Crew standard
  • Recruits and retains a staff that reflects the needs of the business
Drive and Produce Results
  • Develops and executes strategies to drive business and comp LY sales
  • Operates business profitably and minimize potential for loss.
  • Utilizes sound systems and routines to maximize payroll efficiency
  • Maintains a visually enticing store that is neat, clean, and organized
Communicate Effectively
  • Engages the store team in a manner that is respectful and professional
  • Provides global feedback and offer possible solutions to corporate / store business partners
  • Participates accordingly on company conference calls
  • Keeps the team abreast of corporate direction through one on ones and management meetings
Decision Making
  • Seeks creative solutions to challenges
  • Adapts management style as necessary
  • Prioritizes effectively
  • Takes smart risks
Foster Teamwork and Develop Partnerships
  • Ensures a positive work environment through recognition and motivation
  • Resolves personnel concerns fairly and in a timely fashion
  • Serves as a business partner to Regional Visual Merchandise Manager, Regional Director, Market Director, and Associate manager
  • Supports new initiatives
  • Interfaces with all levels of management and associates in a manner that promotes learning and mutual respect

Qualifications
  • BS/BA degree or equivalent combination of education and experience sufficient to successfully perform essential functions of the job.
  • 5+ years retail management experience
  • Strong verbal and written skills
  • Ability to communicate effectively in order to relay product knowledge and services
  • Strong eye for fashion
  • Ability to perform effective selling techniques to achieve sale and repeat business
  • Basic computer skills
  • Effective management skills
  • Retail math knowledge
  • Physical requirements: lift /carry/move 40 lbs minimum including fixtures and product
  • Ability to work a flexible schedule including holidays, overnights, weekends
  • Ability to actively supervise the sales floor
  • Able to travel to other stores within the market/region
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

J. Crew Group, Inc. - 21 months ago - save job - block
About this company
144 reviews
J.Crew debuted in 1983 with the mailing of its first catalog. Six years later, we opened a flagship store at New York's South Street...