Program Services Coordinator Therapeutic Mentor
The MENTOR Network - Taunton, MA

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Program Services Coordinator-Therapeutic Mentor - 120001AW Job Program Services Coordination/Case Management Primary Location United States-MA-MATaunton Organization Cambridge _ Description
Every person needs the support of others, but we look for very special people to support children - individuals with disabilities; children with emotional, behavioral or medical complexities; children and adults with brain injury). As a Program Services Coordinator-TM with Mass Mentor you’ll be one of those special people.

Program Services Coordinators are a critical link to the community for those we serve, as well as serving as a bridge between our direct care and clinical staff to ensure the seamless delivery of services to the individuals we support.

For Mass MENTOR and The MENTOR Network the Program Services Coordinator is critical to our success and exemplifies the wonderful mission driven work we do here every day.

To that end, the Program Coordinator role is a fantastic role to continue your career path in Social and Human Services with a myriad of career options to move up and across the organization. We in fact have many success stories from people at all levels that have followed the Program Services Coordinator path.

Mass MENTOR is seeking a Program Services Coordinator-TM to coordinate the development and implementation of services and treatments to clients/individuals. Program Services Coordinators oversee all services provided to individuals and their families, monitors quality of care delivered, and monitors corporate and regulatory program compliance.
Qualifications

Job Title:
Program Services Coordinator

FLSA Classification:
Non-Exempt/
Sal + OT

Career Band:
Program Coordination/Case Management

Career Band Level:
S05

Job Code:
2250

Career Ladder:
Career Ladder Code:
EEO Code:
Service Workers

WC Code:
8742

Natural Account:
511005

Payroll Costing Group:
Direct

Position Reports to:
Program Supervisor, Program Manager I or Program Manager II

Job Description for Program Service Coordinator within the Therapeutic Mentoring Program

Therapeutic Mentoring services are designed to complement an existing outpatient or in-home therapy treatment plan or an existing Intensive CarePlan for youth with Intensive Care Coordination. Children who are eligible for Therapeutic Mentoring services are required to have MassHealth Standard or Common Health plans. Therapeutic Mentoring services are designed to help youth achieve one or more of their existing goals. And because we always focus on delivering services in natural, community-based settings, where youth feel safe and engaged, our Therapeutic Mentoring services

are integrated into the following activities:
  • Social Activities
  • Recreational Activities
  • Athletic Activities
  • Artistic or creative activities
  • Educational or vocational activities
  • Activities of daily living based in the community (e.g., taking public transportation,
applying for a job, etc).

Massachusetts MENTOR’s Therapeutic Mentoring (TM) Coordinators are skilled human service professionals who understand the impact that community activities can have on a child’s life. TM Coordinators will provide services in the youth’s home and community. By integrating our TM services with engaging activities we can help the youth we serve meet their goals and receive:

  • Provision of anticipatory guidance
  • Teaching of alternative strategies
  • Role playing
  • Behavioral Rehearsal
  • Skill acquisition in the community
  • Practicing skills in the community
  • Exposure to social situations in which age
appropriate skills can be practiced
  • Enhancing conflict resolution skill
ESSENTIAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

Assesses referred clients and coordinates the development of a service plan in conjunction with a treatment team and funding source in accordance with corporate, contractual and regulatory standards. Coordinates and evaluates plan implementation. Coordinates the development, review and revision of programs and behavior intervention plans. Provides, monitors, and assures that comprehensive support services and oversight are provided on an on-going basis. Schedules and/or provides opportunities for quality training, recreation and leisure activities with consideration for choice, preference and age-appropriateness. Maintains current and complete client and staff reporting records (in some instances Mentor records) in accordance with Mentor and regulatory standards. Assists with all legal, licensing, regulatory and certification activities as needed. Assists with pre-service and in-service training to staff. Maintains current and complete client records and reports in accordance with corporate and regulatory standards. Coordinates appropriate training and development for personnel, as well as maintaining staff schedules. Performs other related duties and activities as required. Meets weekly with a client base of 8-9 youth Meets expectation surrounding paper work deadlines and utilization trends Preparation of social skill building activities for each client Assists with teaching youth socially appropriate behavior while in the community Assists with assessing safety issues that may have an impact service provision Immediately reports issues of concern to Supervisor Works on the weekends and during non traditional hours Participates in community meetings as well as treatment planning meetings Travels to and from visits with youth Actively participates in treatment planning meetings Independently coordinates weekly schedules for client visits and paper work deadlines

SUPERVISORY RESPONSIBILITIES

None required.

Minimum Knowledge and Skills required by the Job

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.

Education and Experience:
High School degree or GED and two years experience working with children/adolescents/transition age groups. Bachelor’s degree in human services or related field and one year experience preferred.
M ust be 21 years of age.

Certificates, Licenses, and Registrations:
Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services.

AMERICAN WITH DISABILITY STATEMENT

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis.

ADDENDUM

Job Title:
Program Services Coordinator (aka “Therapeutic Coordinator -MA)

MENTOR State :
MA

ADDITIONAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each of the additional essential functions listed below.

Therapeutic Mentoring services are designed to complement an existing outpatient or in-home therapy treatment plan or an existing Intensive Care Plan for youth with Intensive Care Coordination. Children who are eligible for Therapeutic Mentoring services are required to have MassHealth Standard or Common Health plans. Therapeutic Mentoring services are designed to help youth achieve one or more of their existing goals.

MENTOR ’s Therapeutic Mentoring (TM) Coordinators are skilled human service professionals that understand the impact that community activities can have on a child’s life. TM Coordinators will provide services in the youth’s home and community. By integrating our TM services with engaging activities we can help the youth we serve meet their treatment goals and receive:

  • Provision of anticipatory guidance
  • Teaching of alternative coping strategies
  • Role playing appropriate social interaction
  • Behavioral Rehearsal
  • Exposure to social situations in which age
appropriate skills can be practiced
  • Enhancing conflict resolution skills
TM Coordinators also hold the following job responsibilities: Meet with a client base of 8-9 youth weekly Meet expectations surrounding paper work deadlines and utilization trends Preparation of social skill building activities for each client Assist with teaching youth socially appropriate behavior while in the community Assist with assessing safety issues that may have an impact service provision

Additional Knowledge and Skills required by the Job

The requirements listed below are representative of the additional knowledge, skill, and/or abilities required to perform the job.

Education and Experience:
High School degree or GED and two years experience working with children/adolescents/transition age groups. Bachelor’s degree in human services or related field and one year experience preferred.
M ust be 21 years of age.

Certificates, Licenses, and Registrations:
Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services.

Requirements:
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Valid driver’s license in good standing
Car registration and vehicle insurance if providing transportation for individuals receiving services
Successful clearance of local and/or state background checks

Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services in more than 30 states to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families.

EOE/AAE
Job Posting Unposting Date

The MENTOR Network - 22 months ago - save job - block
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The MENTOR Network is a national network of local human services providers offering quality, community-based services to adults and children...