COME JOIN US IN PROVIDENCE, RHODE ISLAND
Sodexo is seeking a Environmental Services/Custodial Operations Manager for South County Hospital located in Providence, Rhode Island. This hospital has 100 beds and over 255,000 cleanable square feet. Must have the ability to drive change, motivate, develop staff and focus on client and customer relations. This role will oversee 35 employees directly.
The selected candidate must have stellar customer service skills as the client/patient experience is crucial to this role. Must have strong leadership and proven management skills as this position requires a take charge, hands-on individual that is easily able to lead, develop, train and transition employees. Must have very strong financial and budget responsibility experience and innovative solutions. Preferred experience with Sodexo ES Systems and processes including driving HCAHPS scores, Press Ganey, FOSS, CARES, TRAKKAR, UOS, GOLD CHECK, ENGAGE and Black Light inspections . High energy for fast paced environment. TRAKKAR and Black Light inspection experience is strongly preferred.
Must have excellent written and verbal communication skills and a passion for driving and improving the patient experience. This position will report directly to the General Manager and other management as needed. This is a day shift position and the Custodial Operations Manager will be required to participate in a rotational "on call" schedule involving rotating weekends and holidays .
Number two position at the account with responsibility for all operations. Assumes GM's responsibilities and authority in his/her absence. Supervises managers. Maintains customer satisfaction and good public relations.
Qualifications & Requirements:
Basic Education Requirement - High School Diploma or GED
Basic Management Experience - 1 year
Basic Functional Experience - 1 year of work experience in Housekeeping, Environmental or Custodial Services
Sodexo will require a background check and may require a drug screen for this position.
Sodexo is an EEO/AA/M/F/D/V employer.
Sodexo is a global leader in integrated food and facilities management. Our North American operations leverage the diversity, skills and...