Job Title: Senior Mac Administrator
Job Type: Contract 10-12 months + poss. extensions
Location: Northern Canada
Rate: Exceptional rates based on experience
Install, administer, maintain, and monitor various Apple products including Mac workstation, laptops and iPads.
Install and test upgrades to related to Apple applications, programs and hardware including patches, hot fixes and releases in a UAT/Test environment.
Handle a variety of Tier 2-3 trouble tickets.
Provide mentoring and elevated support (Tier 3) to Tier 1 and 2 Technicians, Regional Technicians and a variety of end user departments specifically in support of these production applications and programs.
Provide communities with phone or remote support using administration tools provided by the client. There may also be travel involved in this position.
Create technical documentation, along with editing and testing of vendor provided documentation.
Provide expertise on identified IPS projects relating to the IT infrastructure.
Proven experience in the integration of MAC productions into a Microsoft networked environment.
It will be a requirement that we provide a satisfactory criminal reports check of the Consultant prior to commencement of work. In the event a criminal record exists, the Client will have sole discretion in denying or accepting the Consultant to the position.
Rates and Expenses:
You will be reimbursed for the actual cost of one return airline ticket to our Client's location per the specific call up. As part of this return flight cost reimbursement, this is a one-time benefit and will not apply to renewals or extensions of contracts.
Rates will be broken down as follows:
$Daily Rate (7.5 hrs/day) + $Accommodation Cost + $Living Expenses/Day
SWGi is currently researching the Accommodation Cost and the Average Daily Living Expenses. This information will be provided to you prior to our submission as we are committing to ensuring there are no misunderstandings surrounding rate.
Degree in Computer Science or IT related diploma/degree.
10+ years of experience in the below mentioned responsibilities.
Related Industry Certifications, for example, Apple, Microsoft, ITIL, Network +, Novell, HP and Dell.
Proven ability to deploy, administer and manage various Apple/Mac devices including Mac workstations, Laptops and iPads.
Ability to work in a team environment as well as independently.
Excellent writing and documentation skills.
High level of organizational skills.
Trustworthiness, and professional integrity.
Can be relied upon to remain on assignment(s) until completion.