District Manager for RAC Acceptance-Detriot
Rent-A-Center - Southfield, MI

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JOB PURPOSE: Create and communicate a clear vision of the District's business expectations, motivating and driving a culture through partnership store managers to achieve maximum productivity. Lead team to attain conversion goals through the attraction, training and retention of a diverse, quality workforce focused on customer service and satisfaction. Accomplish these in a way that is consistent with RAC mission statement.

KEY RESPONSIBILITIES:
Supervision:
  • Maintain a focus on attracting a diverse, quality applicant pool to ensure locations are consistently staffed with friendly coworkers with good communication skills
  • Train and coach sales managers on effective recruiting, hiring and training methods to ensure coworkers develop the knowledge base and skills required to be successful
  • Monitor coworker performance to ensure complete customer satisfaction
  • Monitor coworker performance as it relates to store objectives
Financial:
  • Follow up and monitor daily, weekly and monthly conversion percent and cancellation percent
  • Achieve financial targets as set by the company and your supervisor
  • Support company initiatives and targets
  • Assist in business development by opening new locations as directed
Planning/Controls:
  • Establish priorities and maintain a daily, weekly, monthly and quarterly "to do" list and ensure that critical initiatives are completed
  • Maintain clean and organized centers in your District
Relationships:


Build and maintain positive working relationships with partnership store personnel, RAC Market Managers and Regional Directors, and RAC store personnel

  • Resolve problems quickly before they become serious problems and always follow up to ensure the solution is successful and the problem has not reoccurred
Qualifications

JOB REQUIREMENTS:
  • Prior supervisory experience is a must
  • RTO experience required with 3 - 5 yrs of sales experience
  • Minimum High School Diploma or GED
  • Friendly with exceptional communication skills
  • Organizational and time management skills, ability to multi-task
  • Computer literacy/proficiency in a windows operation system
  • Travel to include overnight travel to locations in District
#RACA

UNITED STATES-MICHIGAN-SOUTHFIELD

Rent-A-Center - 13 months ago - save job - block
About this company
993 reviews
Our stores offer name-brand furniture, electronics, appliances and computers through flexible rental purchase agreements that allow the...