Settlement Ops Analyst I
Blackhawk Network - Phoenix, AZ

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The Analyst I, Settlement Operation role within global transaction and payment processing activity is focused on master data setup of Partner/product for Blackhawk’s global settlement with currently comprises of supporting 20 countries with 13 currencies. This role oversees the end to end Partner process in the transaction business system ensuring values, redemptions, commissions, fees, reporting, and settlement cycles are established correctly and in accordance with the contract and that production transactions flow seamlessly through the settlement process. In addition to Partner setup/on boarding, change maintenance, and related testing, this role also manages data integrity, sstems maintenance and support, ensuring accurate data is fed into settlement, accounting systems and sales/management reporting.

Settlement system configuration of master data including Partners, products, contracts and Partner/product relationships

Expert on the transaction and payment processing business system. Processing including set up, invoicing, payments, transaction exception handling, and general system relationships.

Participate and sometimes lead requirements discussions for the process transaction business system enhancements as well as new product/program incorporation
into the transaction business system.

UAT participation and validation for new the transaction business system projects.

Data conversions for accounting and settlement processes.

Perform monitoring and validation within the Settlement System to ensure transaction processing was timely and complete. Manage exceptions start to finish with responsible parties (i.e. IT, Accounting, etc.).

Accounting system comprehension to support data extraction and product integration.

Understand current systems, interim solutions, and ultimate systems integration pertaining to settlement.

Facilitate on boarding comprehension between Network Expansion Services, Accounting, and other affected departments.

Maintain SOX compliance and participate in internal and external audit requests.

Data integrity management through exception processing.

Initiate departmental process review to identify and determine areas of improvement.

2+ years’ experience as a data analyst; must have good reconciliation skills and be able to work with and manipulate large quantities of data

End-to-end understanding of transaction billing and payment processes including some accounting knowledge. Competency in Excel,
Access, and SQL query understanding

Good communication skills – can communicate effectively in writing or orally with technical and non-technical team members

Patient, diplomatic and collaborative working with cross functional teams

Possess a high degree of initiative, self-motivation and resourcefulness

Superior organization skills with excellent attention to detail

Ability to work independently with minimal supervision under rigid time constraints

Strong teamwork and customer service skills


Minimum education requirement is Bachelor'sdegree optimally with a major in Business Administration or related field. Finance experience a plus.

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