Home Health Hospice is seeking a Patient Care Coordinator with a compassionate heart to care for patients living with an incurable disease in their homes and nursing homes.
Duties and Responsibilities:
1.Provides direct and indirect care within the scope of the RN as outlined in the NC Nurse Practice Act, established policies and procedures, standards of care and other regulatory and licensing agencies.
2.Ensures regulatory compliance of all clinical practices with all federal and state regulations governing hospice agencies and with organizational polices.
3.Directs clinical activities, including patient assessment, care plan development and coordination, service level determination, patient visits, and complaint management.
4.Coordinates hospice referrals from physicians, facility staff, family members and other sources.
5.Assesses patient’s current health status using accepted tools and documents to determine hospice eligibility.
6.Completes the initial nursing assessment per 3HC’s policy requirements.
7.Completes and implements the Plan of Care per 3HC’s policy requirements.
8.Collaborates the comprehensive assessment of the patient to the appropriate disciplines.
9.Make visits per the Plan of Care and Visit Schedule in a timely manner.
10.Schedules and completes Registered Nurse visits, schedules, coordinates, and supervises Home Health visits as required in organizational policies.
11.May be required to provide direct patient care and/or serve in HHA capacity.
12.Ensures appropriate psychological, emotional, and spiritual support is provided to the patient/family.
13.Facilitates the Interdisciplinary Group care planning and coordination of services.
14.Participates in data collection for performance improvement.
15.Provides continuing education and in-service meetings to health care facility staff, hospice employees, patients and families.
16.Develops and maintains a collaborative relationship with health care facility staff to ensure proper implementation of the hospice philosophy. Builds an understanding and network to obtain referrals in order to promote the hospice benefit.
17.Ensures that all nursing documentation is complete and accurate and submitted per regulations and policy.
18.Provides effective leadership and counsel to the nursing team (RNs, LPNs, HHAs) ensuring the maintenance of professional standards.
19.Conducts regularly scheduled staff meetings to support communication efforts and facilitate staff satisfaction.
20.Responsible for hiring, staffing, determining workload and delegating assignments, orientation, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
21.Ensures clinical orientation of new staff (RN, LPN, HHA) is planned and individualized. Completes clinical competencies within 90 days.
22.Works with the clinical team to initiate, monitor and evaluate standards of patient care on evidence based practice.
23.Responsible for assessment of educational needs of clinical staff.
24.Assists with competency assessments for nursing employees.
25.Attends designated committees and meetings.
26.Reviews time and mileage records for accuracy and submits to payroll department in timely manner.
27.Assumes 24-hour accountability.
28.On call responsibility in conjunction with other nursing staff through call rotation schedule and in accordance with response time requirements.
29.Attends in-services and other professional education programs as required by 3HC.
30.Performs other duties and responsibilities as assigned by the Regional Nursing Director.
We offer a flexible schedule, competitive salary and benefits(Health Insurance, PTO, Holidays, 401(k))
Local travel with great mileage reimbursement.
Minimum Qualifications (Education/Experience):
Licensed as a Registered Nurse, in good standing in North Carolina
Minimum of two (2) years of clinical RN experience, three (3) years or more of clinical RN experience preferred, or one (1) year of RN experience and five (5) years of prior LPN experience
Minimum of one (1) year of nursing management experience required or minimum of three (3) years of non-nursing management/leadership experience
Experience specific to patient population served is preferred, hospice and/or home health experience is desirable
Case management/discharge planning experiences is desirable
Clinical Judgment: Demonstrates critical thinking, analysis and clinical judgment in the care of hospice patients and families through use of the nursing process to address the physical, emotional, and psychosocial, and spiritual needs of the patients and families.
Professionalism: Demonstrates knowledge, attitudes, behaviors, and skills that are consistent with the professional standards, code of ethics, and scope of practice for Hospice nursing.
Communication: Demonstrates the use of effective verbal, non-verbal and written communication with patients, families and members of the healthcare team and community in order to therapeutically address and accurately convey the hospice/palliative care needs of patients and families.
Cultural Competence: Demonstrates cultural competence by respecting and honoring the unique diversity and characteristics of patients, families and colleagues hospice care.
Facilitator of Learning: Facilitates learning for patient, family, self, members of the healthcare team and community through the development of, implementation and evaluation of formal and informal education related to hospice care.
Collaboration: Actively promotes dialogue with patients and families, the healthcare team and community to address and plan for issues related to hospice/palliative care.
Must demonstrate leadership capabilities
Must possess computer skills in word processing and have ability to interpret data spreadsheets.
Must be able to travel within an assigned area and attend organizational meetings
Must have a reliable transportation, valid driver’s license and auto insurance
Physical Requirements/Working Conditions:
Must be in good physical and mental health, free from infectious diseases
Must be able to work 40 hours per week, plus extended hours when the demand requires.
Lifting – may be required to lift patients, medical equipment, and supplies, with weights up to 50 pounds. May move objects from a lower to higher position or along horizontal level from position to position.
Vision/Hearing – must possess the power to perceive sound with or without correction. Ability to make fine discrimination in sound. Eyesight needed, or prosthetics used to enable adequate sight to meet requirements.
Mobility – must have mobility skills as required with standing, walking, stooping, bending, lifting, and reaching. May have prolonged periods of sitting and driving.
Ability to maintain habits of personal cleanliness and safe work practices.
Ability to perform duties with regards to infection control guidelines. Ability to instruct others within the Interdisciplinary Group of proper and adequate infection control guidelines
Other – may be subject to falls, infectious diseases, or odors throughout the work-day. Must have the ability to perceive through physical contact, especially the fingertips.