Library Manager - Van Cortlandt Library
The New York Public Library - Bronx, NY

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Under the general direction of the Library Network Manager:
  • Supervises all aspects of library services at a site
  • Develops strategies to enhance the onsite user experience
  • Responsible for driving increased circulation and attendance for the site
  • Uses statistics and metrics to tailor services and branch staff scheduling to meet local community needs
  • Responsible for successful outreach with community organizations, schools, and elected officials
  • Responsible for the maintenance and updating of the site collection profile and communicating collection needs to the Collections Strategy Office
  • Plans, assigns, directs and coordinates the delivery of services
  • Responsible for resolving patron complaints and staff performance issues
  • Ensures that staff devotes sufficient time to public service and site hours meet patron requirements
  • Collaborates with Library Network Manager, facilities and security administrators, and others to ensure that the site is well-maintained and managed and that technology is operational
  • Works with the respective Library Network Manager to deliver relevant community-specific programs
  • Ensures site staff participation in relevant and appropriate training programs
  • Has final authority for site schedules, money, and timesheets
  • Responsible for tracking timing and preparation of staff performance reviews
  • Serves as the hiring manager for the site and is responsible for administering personnel actions in PeopleSoft
  • Performs related duties as required
  • Bachelor's degree; or an equivalent combination of education and experience
  • Substantial, successfully demonstrated public library experience working in a variety of responsible roles displaying administrative, supervisory, and leadership skills appropriate to the position
  • Successfully demonstrated commitment to providing consistent, high-quality public services
  • Commitment to diversity and inclusion
  • Excellent interpersonal, oral, and written communication skills including the ability to serve as an enthusiastic ambassador for the Library
  • Successfully demonstrated experience supervising, training, and mentoring staff
  • Demonstrated ability to exercise sound judgment, identify and assess problems and decisively implement appropriate solutions or recommendations
  • Ability to work well independently and collaboratively across the Library to get things accomplished
  • Successful track record of demonstrating creativity, flexibility, and initiative in accommodating community and staff needs
  • Knowledge and understanding of urban library issues, library and information technologies; library policies and procedures

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