Mirage - Las Vegas, NV

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Market and recruit new guests to property.
  • Establish and maintain a professional relationship with repeat guests to the property.
  • Communicate property events and amenities to guests via email, phone, or mail, based on their caliber of play.
  • Set-up and complete guest reservations using property’s reservation software.
  • Research and evaluate guest accounts using Players Club and /or other software programs.
  • Issue guest complimentary items in accordance with departmental and property standards.
  • Research and resolve guest issues effectively and professionally.
  • Protect the confidentiality of Company documents and files under immediate control.
  • Travel to various locations for customer development and loyalty including sporting events and dinners.
  • Perform all duties as deemed necessary for the success of the department.
  • Perform other job related duties as assigned.


    • Excellent customer service skills.
    • Have interpersonal skills to deal effectively with all business contacts.
    • Professional appearance and demeanor.
    • Work varied shifts, including weekends and holidays.
    • High school diploma or equivalent.
    • Able to effectively communicate in English, in both written and oral forms.
    • At least 2 years of Casino Host experience.
    • Working knowledge of basic computer systems and Casino systems.
    • Previous experience working in a similar resort setting.

    About this company
    95 reviews
    It's not your imagination -- MGM Resorts International (formerly MGM MIRAGE) is one of the world's largest gaming firms. The...