Referral Coordinator
University of Michigan - Ann Arbor, MI

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How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Responsibilities* Serve as Referral Coordinator for oral & maxillofacial surgery, review referrals from referring physicians, schedule appointments, and maintain referral database.

Schedule new visits determining appropriate sub-specialty within a clinic based on symptoms described and urgency of the appointment request.

Coordinate and facilitate communication between primary care physicians and specialists, managed care operations, clinic personnel and patients regarding authorization for service and other insurance inquires.

Triage calls within established guidelines for immediate attention for patient conditions of an emergent nature.

Provide information to patient regarding billing procedures.

Required Qualifications* Demonstrate multitasking ability. Knowledge of medical and dental terminology. Reasonable experience with an electronic patient management system using scheduling, referral and billing modules. Ability to utilize AIM, E-referral, Champs and WebDenis. Working knowledge of CPT and CDA codes that require prior authorizations. Reasonable knowledge of medical center policies and procedures. Previous experience in dental

and medical billing. Ability to work in a team environment. Ability to work well in a fast paced, large volume clinic with Oral Surgery and Hospital Dentistry patients, faculty and staff. Proficient computer skills. Excellent ability to multitask. Excellent attention to detail. Excellent communication skills. Excellent organizational skills. Excellent attendance record. Desired Qualifications* Experience with Epic/MiChart referral system is strongly desired. Experience with Epic/MiChart scheduling system is strongly desired. Experience with Axium/MiDent scheduling system is strongly desired. Experience with Axium/MiDent billing system is strongly desired. Work Locations This position is for the School of Dentistry located in the University Hospital. Background Screening The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Mission Statement The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: -Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. -Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Application Deadline Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

University of Michigan - 2 years ago - save job
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