General Scope of Responsibility
The Audiology Assistant is expected to support the delivery of the program’s audiology services and provide assistance to the audiologists. He/she must demonstrate an aptitude for hands-on technical work and problem solving skills.
The Audiology Assistant must be able to relate well to Soundbridge professionals, students, and teachers, as well as personnel in the public schools, and representatives of companies.
Relationship Within the Organization
The Audiology Technician is a member of the Audiology Technician Team, led by the Team Leader for the Audiology Technicians, and is supervised by the Audiology Department Supervisor.
FM Equipment Management
Maintain records on all FM equipment.
Maintain, and update all other equipment inventories.
Track all equipment: location/service records/repair history.
Track new purchases and inform school districts and audiologist when new orders have been received.
Maintain accessories and expendable supplies in sufficient quantities for efficient service support.
Manage Student Information
Maintain and update student audiological information files.
Maintain and update Student Demographic and Amplification Data.
Prepare Equipment Service Contract Agreements
Review annual service contracts for accuracy.
Amend service contracts as needed to ensure cost effective coverage.
Present contract data to supervising audiologist for review and decision making.
Equipment Problem Solving
Under the direction of the audiologists, do the following:
On-site repair visits to In-house classrooms, AMS/APM/ALS schools statewide.
Over the phone troubleshooting service.
Inspect equipment and provide minor repairs.
Assess repair requirements and complete repair order forms.
Ship service orders to manufacturers for repair.
Unpack repaired equipment and distribute to audiologist or consulting teacher for return to student or return equipment to audiology stock.
Support to Audiologists
Assist in testing of selected children.
Provide equipment assistance to staff etc. when an audiologist is not available.
Transport students from classroom sites to the audiology clinic for audiological testing and cochlear implant mapping.
Respond to staff/parent requests, as appropriate, and communicate issues to the appropriate audiologist.
Assist audiologists in training staff in troubleshooting FM/hearing aid problems and FM equipment use.
Perform other duties appropriately assigned by the managing audiologist or team leader.
Desirable Experience and Training
An associate or undergraduate degree in Science Technology or related field; be able to use own car for travel to schools; hold or be able to obtain a valid CT. Public Service license; computer skills; experience with hearing aids and FM systems.