Monthly Parker Specialist
City Park - San Francisco, CA

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Position Overview:
This person will professionally and expertly manage all aspect of our monthly parker system (Paris) including but not limited to creating and maintaining accurate parker records, monthly invoicing and timely, accurate and courteous responses to parker requests and inquiries. This position also prepares certain hotel billings and other duties at the discretion of management.

Essential Duties

Monthly Parking
  • Create or edit monthly parker accounts
  • Generate monthly credit card and ACH payment authorizations
  • Generate and mail/email monthly and interim electronic and hard copy billing
  • Distribute account status reports to location managers and follow up for status
  • Print and distribute monthly parking tags on a timely basis
  • Respond to parker inquiries by email and telephone in a timely and courteous manner
Other duties
  • Create weekly and semi-monthly hotel invoices and update billing matrix
  • Process validation stamp sales in Paris
  • Support supervisor in performing other projects or preparation of special analyses as requested
Essential Skills and Abilities- You will demonstrate:
  • Excellent verbal and written communication skills
  • Ability to maintain calm under pressure and deal courteously with irate customers
  • Rapid and accurate data entry
  • Extreme attention to detail
  • Ability to prioritize competing demands and meet deadlines
  • Being highly organized with large volumes of hard and soft data
Education, Experience and Technical Knowledge:
  • A passion for the high volume (telephone, email, paper) environment
  • Proficiency with Microsoft Office products
  • Experience with Paris monthly parker application highly desirable
  • Experience with Microsoft Dynamics SL (Solomon) a plus
  • AA Degree

City Park - 2 years ago - save job
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