The Infrastructure Engineer is responsible for the architecture, design, and operational health of the NAVIS network, storage, and virtual infrastructures. This is achieved through understanding business requirements, following emerging and current technologies, implementing solutions that provide exceptional value, and managing solutions through their entire life cycle. Additionally, the Infrastructure Engineer will ensure that all infrastructure solutions adhere to industry best practices, are supported by process, and yet are flexible enough to support a nimble organization.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Develop and maintain scalable, secure, highly available, and high performance enterprise-class platform services to support NAVIS SaaS applications.
Recommend and develop technical solutions that support IT tactical objectives.
Establish and maintain infrastructure performance and capacity baselines.
Establish and maintain PCI compliant infrastructure.
Establish and manage vendor relationships.
Maintain and report infrastructure KPIs.
Develop SOPs for all network, SAN, and ESX operational tasks.
Develop and maintain strong relationship with software development team.
Train and mentor help desk personnel as required.
Share knowledge with team members.
Experience and Skills:
Cisco configuration and management. Advanced understanding of IP protocols, including SNMP, BGP, IGRP, OSPF, IPSEC, DNS, and DHCP. Capable of designing and building layer 2 and layer 3 networks. Capable of implementing management tools, both commercial and open source.
Firewall configuration and management. Advanced understanding of ingress/egress filtering, NAT, PAT, SSL, IPSEC, content inspection, IDS, and IPF. Capable of creating firewall rules based on business need, industry best practices, and PCI guidelines.
SAN configuration and management. Advanced understanding of SAN based replication (synchronous and asynchronous) and snapshots. Capable of designing and implementing local and remote replication. Capable of configuring snapshots for data backup and recovery.
ESX configuration and management. Advanced understanding of ESX 5.x Enterprise feature set, including vApp, Resource Groups, HA, FT, and DRS. Familiar with Site Recovery Manager and Operations Manager. Capable of designing and implementing enterprise quality production platform services, development environments, and QA/Test environments. Capable of automating operational tasks such as server provisioning, backup, and monitoring. Capable of developing automated monitoring and alerting/actions based on business need.
Windows server fundamentals. Basic understanding of Windows operating systems from a resource requirements perspective. Capable of installing server operating systems and tuning for maximum performance in an ESX environment.
Linux server fundamentals. Basic understanding of Linux operating systems and distributions, including RHEL and CentOS. Comfortable with common Linux shells. Capable of managing ESX hosts and SAN controllers from Linux-like shells when needed.
Desktop operating system fundamentals. Basic understanding of Windows XP, 7, and 8. Exposure to Apple OSX. Experience with VDI. Capable of implementing AD Group Policy Objects.
Capable of creating multi-level infrastructure drawings, such as physical layer, logical layer, data flow layer, etc.
EDUCATION and/or EXPERIENCE
Bachelor's degree in information technology/computer sciences or equivalent experience and training.
VMWare VCP certification.
Five years of experience managing a 150+ virtual machine ESX production environment.
Five years of experience managing an enterprise SAN (EMC or NetApp) in a production environment.
Five years of experience managing a 250+ node Cisco based network.
Experience in deploying separate production, development, and QA environments in ESX.
Experience in developing disaster recovery strategies based on SAN mirroring and ESX capabilities.
Experience with ITIL in a production environment.
Experience in achieving PCI SAQ (C or D) compliance.
Exposure to project management fundamentals.
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