Forensics and E-Discovery Analyst
Zynga 33 reviews - San Francisco, CA

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Forensics & E-Discovery Analyst

Zynga is looking for a Forensics & E-Discovery Analyst for its rapidly growing security department. This position will report to the Manager Forensics & Discovery and will be responsible for

Provide support for forensic and discovery requests for email, instant messaging, and/or file restores in support of regulatory, litigation or security incident matters.

Importing received electronically stored information (ESI) into e-discovery and case management applications

Production of ESI to outside parties, including creation and copies of media

Ensuring quality of files loaded into and exported from e-discovery and case management applications

as well as conducting quality checks of productions prepared by the firm’s vendors

Processing Optical Character Recognition tasks on hard copy documents

Maintaining and troubleshooting e-discovery and case management applications

Tracking ESI that is received, loaded, and produced

Managing user accounts on data transfer platforms

Supporting data transfer projects from firm and vendor FTP sites

Monitoring a task tracking database, handling escalated end-user problems and related issues as necessary

Loading and managing transcripts to the firm’s transcript management platform

Answering phone calls and responding to emails to advise and assist firm personnel

Updating the appropriate project management and time entry databases

Assist in various testing projects for new departmental tools or modifications to existing ones

Providing suggestions, feedback, and offer new solutions to improve processes and techniques
Assisting department management with completion of IS projects

Required Skills:
A Bachelor’s degree is required

At least one year of e-discovery/litigation support experience

The candidate must possess a strong foundation of technical experience and expertise in Computer Forensics, Mobile Forensics, eDiscovery and Information Security.

Thorough knowledge of and familiarity with standard litigation support and document review software and vendors is required. Experience with Relativity, Clearwell, Recommind Axcelerate, MS Office Suite, and West LiveNote is helpful

Experience with Encase Forensic Enterprise, Access Data Enterprise, Helix, Evantage, Concordance, Paraben, Cellebrite, NetWitness, MacForensicslab, Sleuthkit, Autopsy, Relativity, Autonomy.

Must have the ability to articulate in written and oral communication technical details to Attorneys, Paralegals, Senior Management.

Must have experience with the following operating systems: Windows, Macintosh, Linux or UNIX. Preferred experience with PHP, PERL, RUBY, MYSQL, MSSQL, Oracle DB

Highly developed organizational skills and attention to detail

Able to handle multiple tasks simultaneously with a high degree of professionalism and client service orientation

In depth knowledge of personal computers, including Windows XP / Mac O/S 10 and software presently utilized for information retrieval

Capable of working as part of a group and independently

Understand and enforce security principles like chain of custody and segregation of duties

Superior decision-making, analytical, and problem-solving abilities

Exceptional attention to detail

Able to manage time and resources to meet or exceed established service level agreements

Possess a commitment to deliver the highest quality service to internal and external customers

About this company
33 reviews