Linux System Administrator
KnownHost - Birmingham, AL

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Our systems administrators or quotSysadminsquot are some of our most knowledgeable staff when it comes to those pesky technical problem that just can°t be solved. Our Technical Support Operators work directly under a system administrator, so someone in this postition must have management, as well as technical abilities. This is an 8-5 M-F position. All times listed are Central Standard Time.

Compensation is dependent upon experience and skillset. This is a local position only available to those willing to work in our office in Birmingham, AL. Relocation assistance is available for this position. Please note we are a Linux only host, so Linux experience is a must.

The primary responsibilities of our System Administrators are: Debugging complex Apache and MySQL errors. Finding the source of high CPU usage, or disk I/O. Troubleshooting advanced issues relating to DNS, SSL, Email, FTP, SSH, etc. Monitoring of our infrastructure such as servers and Cisco switches.

Deploying new VPS nodes from a software and network level. Install and maintain server software (Linux (cPanel, Plesk, Directadmin)) Assist in server stability and security. Must be available for on-call emergencies. Setup and maintain monitoring and backups.

Setup DNS. Basics: All of our System Administrators: Must be customer-focused, and willing to do whatever it takes to resolve customer issues. Going above and beyond is the standard at KnownHost. Our customer reviews reflect this.

Excellent written English. System Administrator°s primary job description is not customer support, however at times it will be required to assist our Technical Support Operators with complex issues, or during high influxes of tickets. Must be familiar with Apache, PHP, MySQL, Unix shell (bash), email (POP3/IMAP/SMTP), FTP, DNS and other standard web hosting applications and protocols. Must be able to work under pressure when bad stuff happens and get the job done.

Multi-tasking is a must. KnownHost has a lot going on, and multiple brands. Must be comfortable with the Linux command line (Bash), iptables, and tools such as top, netstat, portstat, etc. Experience with cPanel is required.

System architecture, topology design and implementation experience DNS administration User/host account administration TCP/IP networking " troubleshooting Firewall experience Bonus: If our System Administrators know this stuff already, great. If not, they°ll learn it in training and on the job: Plesk Control Panel Virtuozzo/OpenVZ Extra Bonus: If our System Administrators know this stuff, we°re really interested in getting to know you: Cisco enterprise routers and switches Ability to code in PHP, Perl, Python, or Bash Experience in a datacenter environment as a system administrator. Advanced knowledge of Plesk and/or Directadmin Benefits: You get the opportunity to work with great and very smart people, help our customers, and have a chance to be part of a growing and successful company. You also get: Competitive pay Flexible scheduling, including up to 20 days of paid time off.

Frequent catered lunches Snacks, water, and coffee A variety of other perks and benefits, including free web hosting, company paid outings, and more. Because this position is full time and includes (very nice) benefits, we expect KnownHost to be your only hosting-related job.

About this company
KnownHost is a privately held professional web hosting company founded outside of Washington, DC. All our technology and support is centered...