Mutual of Omaha Bank is quickly becoming a national leader in the banking industry and we're looking for talented individuals to help us grow. With approximately $5 billion in assets, Mutual of Omaha Bank has full-service locations in Nebraska, Colorado, Arizona, Nevada and California and operates loan production offices in Texas, Iowa, Kansas and Florida. By combining our trusted name and financial strength with a community banking approach, we're uniquely positioned for continued growth and success. If you're looking to take your career to the next level, Mutual of Omaha Bank is the place for you.
Teller/Senior Teller - 32 hours per week - Reno, NV (Neil Road Branch)
This job posting is reflective of the Teller essential functions, qualifications, and physical requirements. The Teller and Senior Teller levels have variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family.
Processes transactions accurately and efficiently and performs customer service functions to contribute to the retention of Company Business. Supports the customer service process for products administered by the Bank to ensure quality and effective customer service to bank patrons. Handles more routine inquiries and elevates more complex issues as appropriate. Identifies sales opportunities and refers potential business to the Personal Banking team.
Essential Job Functions:
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using appropriate systems
Performs sound customer service for routine inquiries and may assist with more complex cases as directed or as appropriate
Accurately enter customer transactions into proper system to record transactions and generate receipts
Verifies signatures and other information for identification and fraud prevention on financial instruments presented for deposit or withdrawal
Processes transactions for various bank products and services including safe deposit boxes, money orders, cashier checks, savings bonds, credit card and cash advances, etc.
Explains and cross-sells products and services to current and prospective customers, referring business to Personal Banking. Keeps current on the latest products and services available
Performs clerical duties such as answering calls, processing incoming mail and deliveries, filing and light typing
Achieve compliance certification and use knowledge of compliance/CRA regulations in day to day activities
This position requires a background with the following knowledge, skills and abilities:
Effective verbal and written communication skills
Knowledge of banking products and services
Prior cash handling experience
Excellent customer service skills
Ability to keyboard and use computer to process work
Ability to be accurate and show strong attention to detail
Strong decision making ability
6 months experience in Teller position preferred, but not required
Physical Requirements for the Essential Job Functions:
Key-boarding/Writing/Pinching (working primarily with fingers) 34-66% of the time
Handling (working primarily with hands such as grasping, turning, sorting) > 66% of the time
Sitting 1-33% of the time
Standing/Walking 34-66% of the time
Bending/Stooping 1-33% of the time
Talking (required use of voice) > 66% of the time
Near Vision - Visual Acuity at 20 inches or less > 66% of the time
Far Vision - Visual Acuity at 20 feet or more 1-33% of the time
Hearing > 66% of the time
Lifting/Carrying at 20-50 lbs, 1-32 reps per day / or 1-33%
Pushing/Pulling at 10-19 lbs, 1-32 reps per day / or 1-33%
Mutual of Omaha Bank is an Equal Opportunity Employer
Mutual of Omaha - 24 months ago
For more than 100 years, Mutual of Omaha has helped millions of families strive to reach their financial goals and plan for a secure future....