Information Technology Specialist
Department Of Agriculture - Washington, DC

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USDA provides leadership on food, agriculture, natural resources and related issues based on sound public policy, the best available science and efficient management. Our goal is to be recognized as a dynamic organization that is able to efficiently provide the integrated program delivery needed to lead a rapidly evolving food and agriculture system. We invite you to join us in meeting our goal, contributing
to the future of our organization and advancing the best food and agriculture system in the world.

The Office of Communications (OC) provides leadership, expertise, management and coordination to develop successful communication strategies and products that advance the mission of the Department of Agriculture (USDA) and priorities of the Government, while serving and engaging the public in open, transparent, collaborative, fair, and easily accessible manner.

The Web Communications Division (WCD) provides effective Web communication solutions and services using all types of media responsive to customer needs and delivers relevant, accurate and accessible content. Digital communication must continually evolve to meet the demands of stakeholders, and WCD strives to use available data, technology and expertise to most effectively and efficiently disseminate information through an integrated platform including the USDA and agency websites, e-mail distribution services, mobile tools and social media channels.

Relocation expenses will not be paid. This position is also being advertised under merit promotion procedures. Please see announcement AG-13-2013-0004 for more information.


U.S. Citizenship

Background Investigation.

The incumbent measures, analyzes and reports on the effectiveness of USDA's public-facing websites and other digital information services using website analytics tools, e-mail subscription and distribution data, social media accounts, and other digital services.

Create reports assessing the effectiveness of USDA digital information services, including the Department's public-facing websites, social media and other digital information services, illustrating impact and trends of customer interactions, digital information delivery and social media activities.

Provides recommendations to improve content delivered through and agency public websites, social media channels and other supporting digital communication activities.

Coordinate public-facing website analytics and search optimization activities across the Department and its agencies.

Support core Web content management needs for and associated projects, which may include content authoring, web publishing or review of digital information.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including the following specialized experience and/or education, as identified by grade level.

GS-9: Applicant must have at least 1 year of specialized experience equivalent to the GS-7 grade level in the Federal Service OR Master's degree or equivalent graduate degree OR 2 full years of progressively higher graduate education leading to a Master's degree or equivalent graduate degree. Specialized experience is experience utilizing public-facing website traffic and use analytics tools (i.e. Google Analytics), Web content management systems, and search engine optimization in support of public facing websites. The incumbent will inform the Department's public facing digital communication activities for, social media outreach and other digital communication activities.

For more information on the qualifications for this position, click here:

There is no education requirement.

Males born after December 31, 1959 must be registered or exempt from Selective Service;

Applications will be evaluated in accordance with Office of Personnel Management’s (OPM) Delegated Examining Procedures using category rating. Qualified applicants will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. Category placement will be determined based on applicants’ quality of experience and the extent they possess the following knowledge, skills, and abilities (or competencies) :

Skill in working with website and social media analytics, and search engine optimization tools to improve digital content on public facing websites or social media channels.

Knowledge of methods and practices for evaluating and measuring customer use of public-facing Websites, social media channels, search engines and other digital communications technologies or tools.

Skill in content management systems to publish content to Websites, and basic coding language such as HTML, XML and CSS.

Ability to work with multiple agencies and coordinate analytics activities, and to understand the unique needs and preferences of customers accessing information through public websites or social media channels.

If after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be adjusted and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

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The Federal service offers a comprehensive benefits package to its employees. Explore the benefits offered at

Interagency Career Transition Assistance Plan (ICTAP) or Career Transition Assistance Plan (CTAP): For more information on how to apply as an ICTAP eligible see . For information on how to apply as a CTAP eligible see . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employee must meet the basic eligibility requirements and all selective factors, and be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section.

Direct Deposit – Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to a financial institution of your choosing.

E-Verify: Federal law requires agencies to use the E-Verify system to confirm the employment eligibility of all new hires. If you are selected as a newly hired employee, the documentation you present for purposes of completing the Department of Homeland Security (DHS) Form 1-9 on your entry-on-duty date will be verified through the DHS 'E-VERIFY' system. Under the system, the new hire is required to resolve any identified discrepancies as a condition of continued employment.

This announcement may be used to fill multiple vacancies.