Vision Software Support Specialist
ProEnergy Services - Missouri

This job posting is no longer available on ProEnergy Services. Find similar jobs: Vision Software Support Specialist jobs - ProEnergy Services jobs

ProEnergy's Professional Services Group provides technical specialists and project management personnel to our power generation, ethanol, refinery and oil and gas industry clients. Our vast network of trained personnel has worked for some of the industry's finest companies around the world.

Our focus is on personnel for contract, temp-to-hire and direct-hire basis, and we are aggressively seeking versatile, focused, and motivated individuals to join our team.

Position Summary:

ProEnergy Client is looking for a Vision Software Support Specialist. Client is looking for an individual to join their technical support team to provide Vision support, training, engaging learners with varying skill levels. This person will also provide ongoing technical support, troubleshooting, analyzing issues and coming up with solutions. This position requires an outgoing, confident personality with excellent verbal and written communication skills and advanced computer skills.

The successful candidate will be a highly motivated self-starter, who has a passion for excellence and who values integrity, innovation and success.

Responsibilities:
·


Develop an extensive working knowledge of the Deltek product Vision
·
Provide software application training using a variety of delivery methods including web-based and on-site training
·
Coordinate new end-user implementations, providing effective training to maximize use of the software
·
Develop training materials for client’s implementation of Vision
·
Provide ongoing end-user application support via phone, email, and in person
·
Troubleshoot issues reported by end-users and provide solutions
·
Facilitate problem-solving between end user and Deltek
·
Coordinate or install updates to Vision
Requirements:
·


Extensive experience with Deltek Vision product software and implementation
·
Associates Degree or equivalent work experience is required
·
Experience delivering web-based training is highly preferred
·
Ability to anticipate areas of difficulty and/or questions and quickly adapt training to meet the needs of end-user
·
Ability to communicate professionally by phone and email
·
Ability to cultivate positive working relationships with end-users and coworkers
·
Ability to effectively communicate technical information in non-technical terms
·
Ability to effectively organize and maintain end-user data
·
Analytical and troubleshooting skills
·
Experience diagnosing problems with software products (preferred)
·
Advanced knowledge of Microsoft products: o
Windows o
Office products – Word, Excel, Outlook, PowerPoint o
Internet Explorer o
File Management
·
Familiarity with SQL Server a plus
Location:

This position will be held at ProEnergy’s Client location in the USA.

ProEnergy Services - 20 months ago - save job - block
Recommended Jobs
VIP Banking Support Specialist
Great Southern Bank - Springfield, MO
Great Southern Bank - 4 days ago

Field Service Engineer (Kansas City)
Cepheid - Kansas City, MO
Cepheid - 12 days ago

Access Specialist I - Claycomo
Mid-Continent Public Library - Claycomo, MO
Mid-Continent Public Library - 11 days ago
About this company
5 reviews