Retail Print / Copy / Mail Center Specialist
Ricoh - Baton Rouge, LA

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Do you enjoy working with customers and building professional relationships?
Do you thrive in a fast pace office environment?
If so, we would love to speak with you about joining our professional outsourcing team!

POSITION PROFILE

Ricoh is currently looking for career-oriented individuals to help provide entry-level office support services within our customer locations. The Senior On-Site Customer Service Specialist's primary focus is building relationships with customers while providing important office support. In this position you will be responsible for providing copy/print services, mail services, shipping and other office related tasks. To help you thrive, Ricoh provides an award-winning training program, an excellent support structure and a comprehensive benefits package.

JOB DUTIES/RESPONSIBILITIES

  • Runs high volume copy machines and performs binding and finishing work.
  • Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
  • Performs all repair service on customer copier equipment.
  • Maintains records for management reports and inventories of supplies needed.
  • Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
  • Calculates charges for jobs performed and maintains some billing logs.
  • Responds to and coordinates all service calls required by customer.
  • May perform filing duties in conjunction with specific customer requests.
QUALIFICATIONS (Education, Experience, and Certifications)

  • The ideal candidate will have basic Microsoft Office skills, 1-2 years of related work experience, and a High School Diploma or GED.
  • Exceptional customer service skills are a must!
  • Related Retail Copy / Mail Center experience is required.
If you want to demonstrate and develop your talents, Ricoh offers an excellent career path and the chance to work with a dynamic team and company! For immediate consideration, please apply online.

We are an Equal Opportunity Employer, M/F/D/V

Ricoh - 22 months ago - save job - block
About this company
238 reviews
Ricoh Americas represents Japan's Ricoh Company in Central America, North America, and South America. The unit markets, sells, and...