Field Service Technician - Albuquerque
Lewan & Associates - Albuquerque, NM

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Imaging Concepts of New Mexico, a satellite office of Lewan & Associates, currently has a career opportunity in our Service Department in the Albuquerque, NM location for a Field Service Technician.

Would you like to be a part of a Fortune 100 Company? Would you like to join the top office technology company in the Rocky Mountain West region? Would you like to be associated with one of the top 20 brand names in the world? Then Imaging Concepts is the place for you!

Lewan & Associates was founded in 1972 and has become the largest office technology company in the Rocky Mountain West Region. We serve over 85,000 clients in 12 locations over Colorado,New Mexico and Wyoming, providing document management and information technology solutions. Since May 2007, we have been a wholly owned subsidiary of Xerox Corporation.

Imaging Concepts offers a total compensation and benefits package.

Position Overview/Description

Responsible for maintenance, repair, troubleshooting and installation of digital imaging equipment. Reports to Field Service Manager.

Essential Responsibilities

Perform maintenance, repair, troubleshooting and installation of digital imaging equipment.
Perform complete service call each customer visit, meeting all of customers' service needs.
Visit customer sites daily, serve as primary contact for customers' service needs.
Participate in Service team meetings.
Participate in training sessions as needed to stay updated in the field.
Perform other duties as assigned.


Must have computer, mechanical, and or electrical experience
Prior Xerox, Sharp, Konica, Wide Format, or Color experience a plus
Commitment to providing outstanding customer service
Highly motivated self starter
Must have valid driver's license
Must maintain car insurance with company acceptable limits
Motor Vehicle Report required annually
Both experienced and entry level candidates encouraged to apply

Physical and Environmental Conditions

Ability to work under stress to meet customer deadlines
Ability to travel to customer sites using own vehicle and with short notice
Ability to lift at least 25 pounds
Ability to crouch or kneel regularly while working on equipment
Must be able to push and pull heavy equipment

About this company
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