Professional Services Practice Manager
Triple Point - Houston, TX

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Houston, Texas

Job Duties:
  • Manage a Professional Services consulting team, which consists of Project Managers, Principal Consultants, Senior Consultants and Consultants
  • Meet utilization targets for the assigned consulting team
  • Develop and execute career and training plans for each member of the assigned consulting team
  • Serve as the senior-level / Triple Point management contact and first escalation point for multiple customer projects in the defined area of responsibility
  • Meet a defined revenue and margin target as defined by the Professional Services Practice Director Team with Account Management to drive Professional Services sales to the installed customer base
  • Team with Sales Directors to drive services sales to prospects and assist with structuring and closing implementation proposals, contracts and Statements of Work
  • Provide coaching and mentoring to Project Managers to ensure successful project outcomes while ensuring customer satisfaction

  • Minimum of 3-5 years' experience managing Professional Services consulting teams within an enterprise software company
  • Minimum 3-5 years of experience managing, developing and coaching a team of direct reports of 8 or more individuals
  • 5+ years of experience in implementing Commodity Trading & Risk Management Software systems
  • 5+ years of direct experience in two or more of the following industries: Power, Natural Gas, Oil, Coal, Emissions, Freight, Metals or Agricultural Commodities Trading
  • Demonstrated ability to exceed professional services revenue and margin targets
  • Superior communication and people skills
  • Must have previous project management experience, having demonstrated the ability to successfully manage multiple project simultaneously
  • Availability to travel 75+% as projects dictate

Triple Point - 17 months ago - save job - block
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