PSI Pax is currently recruiting for a Systems Security Engineer (SSE3) to support our government customer in Woodlawn, MD.
Essential Job Functions & Responsibilities:
The Field Telecommunication Systems Branch (FTSB) is responsible for telephone systems at over 1,500 SSA Field Offices (FOs) and Offices of Disability and Review (ODARs) offices nationwide. FTSB is currently replacing the digital PBXs at these locations with an Enterprise Voice over Internet Protocol (VoIP) telephone solution. This project is known as the Telephone System Replacement Project (TSRP).
TSRP shall provide several opportunities to improve the Agency’s telephone offering to our customers. Using the advanced features and flexibility of TSRP will improve the Agency’s telephone service, which is one of the objectives under goal #3, Improve our retiree and other core services of SSA’s Fiscal Year (FY) 2008 – 2013 Strategic Plan.
As part of the TSRP infrastructure, SSA has installed 4 Service Delivery Points (SDP) and 14 Large TSRP Sites for Regional Offices and Service Centers. These SDPs and Large Sites contain large quantities of hardware and complex programming. Multiple sites will be relocating in the 2012 - 2013 calendar year and FTSB will require additional support to manage these relocations due to the size and complexity of these sites. Additional support after the relocations will also be required to assist in the day-to-day management of the TSRP solution.
The Systems Security Engineer shall provide a wide range of technical, customer, and vendor support to augment FTSB. The Systems Security Engineer shall perform tasks as assigned by the FTSB branch chief and team leads while working with assigned Agency staff.
Responsible for the design, planning, performance, implementation, and project management for projects related to the TSRP program
Support staff as a technical point of contact on telephony projects
Oversee validation and testing of all TSRP-related projects to ensure that they meet SSA’s requirements
Monitor performance and capacity of TSRP and supporting initiatives
Work with all key stakeholders to drive process improvement throughout the program
Perform ad-hoc analyses
Prepare and provide capacity, performance, status, and cost reports
Track relocation efforts, delivery, and acceptance
Interface with vendors and stakeholders
Perform problem resolution related to telecommunication support and operations
Identify project risks and provide risk-mitigation strategies
Support HQ, Region, and Field Office staff related to telecommunication activities through FTSB
Assist in the process of telecommunication work orders
Have a signed non-compete agreement
Provide written updates or reports when requested by the Government
Track projects, provide milestone and task management, and provide all required deliverables as needed by the Government
Prepare daily, weekly, and monthly reports on performance and activities. All reports shall be generated using Microsoft Office Suite
Distribute reports to the Technical Contact for review prior to being released to divisional management
Attend meetings with SSA management as technical support
Five years of related experience of network capacity planning and performance reporting
In-depth knowledge of Telecom Traffic Engineering statistical techniques
Proficient use of the Telecom statistical parameters (BHCA, CCS, Erlangs, etc.) to measure current usage and forecast growth requirements
In-depth knowledge of converged Internet Protocol (IP) data and voice technology and IP Telephony solutions
Excellent interpersonal and strong written and verbal communications skills
Must be a self-starter and able to maintain a high level of customer satisfaction
Must have Project Management experience implementing enterprise-wide technical solutions
Superior oral and written communications skills in order to clearly and effectively convey issues, reports, and other deliverables to SSA counterparts
Proven experience managing in a complex environment
Experience with and understanding of the federal environment
Bachelor's Degree or higher with 9 years of relevant experience
Equivalent Education & Experience:
Associate's Degree with 11 years of relevant experience
High School/GED with 13 years of relevant experience
Preferred Certifications/Areas of Study/Specific Degrees:
Computer Science, Information Systems, Networking, Software & Systems Engineering
BA/BS Engineering Degree or equivalent experience (can include a combination of VoIP/Voice Network Capacity Planning/Performance and Engineering experience)
In addition, U.S Citizenship or Permanent Residency (Green Card) is required. Applicants selected must meet eligibility requirements for a US Public Trust security clearance. Individuals may also be subject to a background investigation to include but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.
PSI Pax is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.
PSI Pax is an E-Verify Participant
PSI Pax - 22 months ago