University of Washington 281 reviews - Seattle, WA

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The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

The Department of Surgery has an outstanding opportunity for a full-time Plastic Surgery Program Specialist . Under the direction of the Plastic Surgery Division (PSD) Residency Program Director and the Division Administrator, this position is the Education Manager for the PSD. Specifically, s/he manages all administrative aspects of the Plastic Surgery Residency Program. S/he consults, liaises and broadly oversees the PSD Fellowship positions, including the Microvascular Fellowship and the Craniofacial Fellowship located at SCH. S/he has oversight of the visiting professors, scholars and scientists as well as direction of the medical clerkship rotations within the PSD. In addition, this position provides consultation and expertise to other education programs within the Department of Surgery. S/he is the designated point of connection and liaison with the University’s Graduate Medical Education program GME) office as well as the national governing body of medical residents (ACGME).

This is a highly specialized role that requires extensive knowledge and applied expertise of University and national policies and procedures regarding graduate medical education programs. More specifically, this individual must have experience and expertise with surgical and plastic surgical residency programs. In addition, this individual must possess deep and broad understanding of University, Departmental, and Divisional processes and procedures. This individual must possess knowledge and insight around other institutions processes and procedures as PSD residents are trained in multiple institutions and on multiple campuses, including UWMC, HMC, Seattle Children’s Hospital, the Puget Sound VA Healthcare System, and community plastic surgery practices. An ability to manage virtually, maintain flexibility and manage these programs successfully and compliantly within the constraints of different organizational structures is essential. A high degree of customer service orientation is necessary; the incumbent must possess a willingness to understand situations and work within parameters not wholly under his/her control. S/he must have the trust and confidence of faculty and other staff in similar positions and work well with them in solving problems. S/he must possess a “can-do” attitude and look for alternate solutions when necessary to accomplish a goal.

The individual in this position will have responsibility for Divisional projects: identifying, scoping, planning, executing, managing and improving. As example, s/he will manage Division databases as they relate to the core business andeducational missions. Programs include Filemaker Pro procedural database, RedCap breast cancer database, and the M&M Quality database.

S/he will have Divisional operational duties as designated by the Division Administrator. Such duties might include training new staff in divisional/departmental processes and policies, reviewing various financial documents and acting as approver/trainer for these activities (e.g., eProcurement and eTravel). S/he will have authority to assign tasks related to the Division’s educational mission to other Divisional staff as appropriate and under the overall discretion of the Division Administrator.

This position’s core job responsibilities are:
Divisional Education Management

Direct responsibility for PSD Residency program

Consultation to other Department Education Program Managers

Divisional Project and Operational duties

The Department of Surgery is one of the largest Departments within UW Medicine’s School of Medicine. The Department’s activities are spread across nine campuses including the University of Washington Medical Center (UWMC), Harborview Medical Center (HMC), Seattle Children’s Hospital (SCH), the VA Hospital, Seattle Cancer Care Alliance (SCCA), Northwest Hospital (NWH) and the Health Sciences Building. Additional research programs are housed at the University District Building and South Lake Union research facility. To learn more about the Department of Surgery, please visit the website at

Our staff partner with and support the faculty of the Department of Surgery. We are committed to the mission of Department and the School of Medicine to improve the health of the public through teaching, research and patient care. We strive to make our Department a Department of Choice and have initiated five core competencies that provide our staff with the pathway to Excellence:

EXCELLENCE: We perpetuate the good work that is being done, collaborate to make today the best possible day and innovate to help create the future.

QUALITY OF WORK: We embrace an “error-free” philosophy toward our work and consistently produce thorough, accurate and reliable results and service.

QUANTITY OF WORK: We know what results are important and strive to achieve those results; we work to be organized and efficient and are known for “getting things done.”

INTERPERSONAL RELATIONSHIPS: We successfully foster effective working relationships through effective communication, collaborative teamwork and appropriate self-management.

PROFESSIONALISM: We adhere to organizational code of ethics and take personal responsibility for actions. We demonstrate integrity, are self-aware and dedicated to life-long learning.

Department of Surgery staff find meaning in our work, which is often fast-paced and complex. We enjoy working together and infuse a sense of fun into our work. We seek individuals to join our Department who share these goals.

As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.

BA in Business, Organizational Development, Education or other applicable degree, plus 3-5 years’ experience in medical education program management.

Additional Requirements:
Knowledge and experience working in large academic institution;

Attention to detail;

Ability to prioritize skillfully is necessary;

Ability to manage programs virtually and within other organizational structures;

Strong project management skills

Data base management skills

Solutions Oriented

Strong customer service orientation and attitude

Must work well and gain the confidence of a variety of faculty and staff

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

MHA/MBA or similar

Experience with UW systems; ability to successfully negotiate UW systems;

Experience working in Plastic Surgery programs;

Condition of Employment:
A satisfactory outcome from a criminal background verification may be required prior to hire.

Will need to travel between campuses occasionally.

Application Process:
Part of the application process for this position includes completing an on-line cover letter assessment to obtain additional information that will be used in the evaluation process. The cover letter assessment will appear on your screen for you to complete as soon as you select "Apply to this Position" on this job announcement. Once you begin the assessment, it must be completed at that time. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until the assessment is complete.

The University of Washington is a leader in environmental stewardship & sustainability , and committed to becoming climate neutral.

The University of Washington is an equal opportunity, affirmative action employer.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or .

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