Registration Interviewer
Essentia Health - Duluth, MN

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Under the direction of the Registration Department leadership, the Patient Registration Interviewer is responsible to facilitate the patient registration flow, including such activities as point of service patient identification; gathering demographic information; securing financial, third-party, and sponsorship data; obtaining required signatures and documents needed for compliance and appropriately collecting co-payment and reconciling cash. The Patient Registration Interviewer may also be responsible for pre-registration, benefit verification and pre-admission, ED patient arrival, death processing, and tele-communication services. Position requires a high level of customer service skills to establish and enhance positive relationships with patients, co-workers and others.
  • High school graduate or equivalent.
  • One year face to face customer service experience in a professional business office setting.
  • Current computer skills, including website/online navigation.
  • All experience required within prior five years.

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