Social Worker (OEF/OIF Program Manager)
Department Of Veterans Affairs 1,248 reviews - Nashville, TN

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Vacancy Identification Number (VIN): 846759

Final salary (grade/step) determination will be made by a Professional Standards Board, commensurate with education/experience.




Relocation expenses and/or incentives are not authorized.

Our mission: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans.


VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to .

Nashville offers affordable living with picturesque seasons and an abundance of recreational and entertainment activities. Nashville , better known as " Music City USA ," is the capital of Tennessee and home of the Tennessee Titans NFL and Nashville Predators NHL teams. Tennessee does not have a state income tax.

The operation Enduring Freedom (EOF) and Operation Iraqi Freedom (OIF) Program Manager will oversee all transition activities and the coordination of care and services for OEF/OIF service members and Veterans treated at a multi-site and multi-division facility, VA Tennessee Valley Healthcare System within a wide geographic area. KEY REQUIREMENTS

U.S. Citizenship Required
Licensed/certified at advanced practice level of a Social Worker DUTIES:

Incumbent will facilitate efficient and appropriate delivery of services across episodes of care within the Medical Centers and Community-Based Outpatient Clinics (CBOC), including Mental Health Services. He/she will provide administrative oversight, plan, develop, implement, and evaluate the VA TVHS OEF/OIF Transition Clinics and OEF/OIF Program and ensure continual quality improvement and excellence in customer service. The work affects a wide range of agency activities and operations and directly affects the health and well-being of the patients served and relationships with community organizations and stakeholders. The incumbent will be responsible for fund control points assigned to the OEF/OIF Program within the assigned areas. He/she will manage and control the use of data related to these programs regarding day-to-day functioning and program evaluation. In conjunction with the Chief of Social Work services, he/she will plan, organize, and direct administrative, operational, patient and personnel activities for the service. Incumbent will have programmatic and administrative responsibility of the OEF/OIF Transition Clinic and OEF/OIF Program. He/she will oversee a complex array of services, both clinical and administrative, for all OEF/OIF service members and Veterans treated by the facility. Incumbent will administer information and analytical systems to evaluate and enhance the quality of service provided to patients. He/she will provide direct supervision to advance practice level OEF/OIF Combat Veteran Social Work Case Managers and OEF/OIF nurse case managers, OEF/OIF Transition Patient Advocates, and administrative staff with in the OEF/OIF program. He/she will perform the administrative and personnel management functions related to staff supervised. He/she will serve as the facility point of contact for all inquiries regarding seamless transition of OEF/OIF Veterans and as point of contact for OEF/OIF service members and Veterans seeking health care from the facility. The incumbent will be responsible for furthering the goals of Equal Employment Opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex, and affirmative action for the area under his/her supervision. He/she will perform a wide range of services and provide technical assistance to State, local and private agencies, and universities. He/she will perform work related to the review, monitoring, analysis, planning, and assessment of various programs. The incumbent will be responsible for management of Military Treatment Facility referrals and the list of combat Veterans located in the facility's catchment area. He/she will develop policy and procedures to ensure compliance with the oint Commission, Commission on Accreditation of Rehabilitation Facilities (CARF), and other accrediting bodies and regulatory standards as needed. he/she will identify gaps in services and develop a plan,that will make available the best possible resources in meeting program needs. The incumbent will coordinate psychosocial evaluation, assessment, and periodic reassessments of OEF/OIF patients served. He/she will work closely with facility care management teams, i.e., Visual Impairment Services Team (VIST) Coordinator, the Spinal Cord Injury (SCI) Coordinator, and the Women Veterans Program Manager and the Mental Health Director/designee to insure OEF/OIF Veterans receive comprehensive preventive mental and physical health evaluations. He/she will establish collaborative relationships with physicians, psychologists, nurses, and other disciplines to foster their involvement in the care of OEF/OIF Veterans. The incumbent will ensure that all OEF/OIF service members and Veterans are screened for the need for care management services and that those in need of nurse and/or social worker Case Managers are assigned accordingly, particularly those who are severely-injured or ill. The incumbent will prepare program reports to Chief, SWS, VA Central Office, the VISN Point of Contact (POC), and Medical Center leadership. The incumbent is responsible to the Chief, Social Work service but practices independently, exercising initiative and independent judgment in day-to-day activities.

Work Schedule: Based on the needs of the service. QUALIFICATIONS REQUIRED:

Citizenship : Citizen of the United States. (Non-citizens may be appointed when no qualified citizens are available in accordance with regulations issued by the Under Secretary for Health or designee).

Education : Possess a master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work.

Licensure : Licensed or certified by a state to independently practice at the advanced practice level and must be able to provide supervision for subordinate staff to qualify for licensure.

Specialized Experience: One year of specialized experience equivalent to the GS-12 level. This experience must have demonstrated broad knowledge of social work and superior skill and judgment in professional practice. The required experience must have included supervision or program management in a mental health/social work program. Specialized experience must have been in a clinical setting, i.e. VA Medical Center, Healthcare Facility, or Program Management/Supervisor in a Community Based setting.

All applicants (internal/external) must possess a valid driver’s license at time of appointment. Failure to keep license current will result in removal from position.

Physical Standards/Requirements : See VA Handbook 5005, Part III, Chapter 2, paragraph 7, and VA Handbook 5019, Occupational Health Services. All applicants must be physically and mentally able to perform efficiently the duties of the position.

English Language Proficiency : Applicant must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407 (d). [No person will be appointed under authority of 38 U.S.C. Chapter 73 or 74, to serve in a direct patient-care capacity that is not proficient in written and spoken English].

Loss of Credential. An employee in this occupation who fails to obtain licensure/certification/registration within the required time frame, or who fails to maintain the required licensure/certification/registration must be removed from the occupation, which may also result in termination of employment.

DESIGNATED DRUG-TESTING POSITION: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received. [If applicable]

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly.

FOREIGN EDUCATION REQUIREMENTS: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specialized in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.

Conditions of Employment: (Failure to comply may be grounds for withdrawal of an offer of employment or dismissal after appointment)

Applicants must be citizens of the United States, and be at least 16 years of age as of the closing date.

Applicants tentatively selected for certain designated positions may be subject to a random drug screening for illegal drug use. Applicants who refuse to be tested will be denied employment.

New Appointees will be subject to a background investigation to determine suitability.

Male applicants born after December 31, 1959, must certify at the time of appointment that they have registered with the Selective Service System or are exempt for having to do so under Selective Service law.

Applicants must not be listed on the Department of Health and Human Services (DHHS) Office of Inspector General Sanctions database.

Applicants selected for positions through this announcement may be subject to a one year probationary period.

38 U.S.C. 7402(d), and 7407 (d) require that persons appointed to direct patient-care positions must possess the required basic proficiency in spoken and written English. HOW YOU WILL BE EVALUATED:

HOW YOU WILL BE EVALUATED: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, your resume and supporting documentation will be compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.

INCOMPLETE APPLICATIONS will receive a rating of IFM (ineligible due to missing forms). Requests for reconsideration of ratings will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software, fax transmissions, delays in mail service, etc.

Only send documentation as requested/required by this announcement and that directly supports your qualifications for this position. BENEFITS:

Working for the Department of Veterans Affairs offers a comprehensive benefits package to include a range of benefits to help balance work and life. For more information go to OTHER INFORMATION:

About this company
1,248 reviews
The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...