Vice President Risk Policy Manager
Citi - Sioux Falls, SD

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Reference Code: 12047769
Location: Sioux Falls, SD, US
Education Level: Bachelor's Degree
Vice President of Fraud Policy for Citi Cards North American Bankcard Portfolios. Position is responsible for effectively managing transactional fraud losses across the North American Cards portfolios including Visa, MasterCard and American Express. Position interfaces with a number of functional areas including: Fraud Early Warning Operations, Customer Service, Marketing, and Security Operations as well as the Associations and external vendors. • Job Description
o Researches and analyzes high risk transaction activity to identify fraud trends o Proactively identify potential process improvement areas, suggest options, and recommend approaches o Manage account data compromise reissue process o Manage the 3D secure system o Performs detailed analysis, recommends fraud loss mitigation strategies, provides analytical reports regarding fraud losses o Assist with tasks and projects as assigned o Maintains a communication network with other lines of business and vendors to support fraud prevention functions Qualifications • Job Qualifications Bachelors degree required. 5+ years of banking experience within Risk Management Create queries using SQL, SAS, or applicable software Proficient with Microsoft Office suite software Experience in mitigating transactional fraud Strong analytical skills. Ability to analyze data and take appropriate actions Able to handle multiple priorities and meet deadlines Strong verbal and written communication skills

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