Senior Program Manager
QinetiQ North America - Reston, VA

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QinetiQ North America’s Services & Solutions Group delivers aerospace operations and systems, engineering and life-cycle management, IT solutions and services, software and systems engineering, and missions solutions. Our core offerings include: space engineering, software solutions and enterprise IT, cyber intelligence, systems integration and engineering, training, modeling and simulation, logistics and life-cycle management.

Serves as the Contractor’s Contract Manager, and is the Contractor’s authorized interface with the Government Contracting Officer (CO), the Contracting Officer’s Technical Representative (COTR), government management personnel and customer agency representatives. Helps determine both technical and business goals in consultation with top management and make detailed plans for the accomplishment of these goals. Responsible for formulating and enforcing work standards, assigning Contractor schedules, reviewing work discrepancies, supervising Contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. Shall be responsible for the overall contract.

Responsible for the personnel and technical management of all tasks. Insure that the full range of corporate resources is available and made available to perform the required tasks. Provide Quality Control Plan for all relevant requirements. Provide to the COTR frequent periodic reports on the status of the contractor staffing. Provide management oversight of all contract personnel and ensure high-quality and acceptable task completion and deliverables from contract personnel in compliance with the SOW. Responsible for the delivery of services to the customers as agreed to (by contract, by SLA, by task order; etc)..

Plans, directs, coordinates activities in computer-related activities including electronic data processing, information systems, systems analysis, and computer programming. Performs day-to-day management of the program, and develop long-term and strategic objectives to ensure that end user requirements will be satisfied in future years of the contract. Performs horizontal integration planning, and interface with other functional areas. Ensures technical solutions and schedules are implemented in a timely manner. Provides supervision, training, and direction to staff, Single point of contact for non-routine to moderately complex installation projects for communication networks. Accountable for meeting contractual performance criteria and due dates during service delivery, and successful overall project completion. Coordinates activities in support of program managers and teams that support the provisioning, design, installation, maintenance, and billing of services. Tracks and monitors service orders through completion and turn-up. Prepares deliverables (e.g., status reports to Government, order information, open issues). Works in a team environment.

QinetiQ North America is an AA/EEO Employer.


  • Ensure that Contractor tasks are completed within the deadlines, tasking guidance from the Government is clear and unambiguous, contract personnel are qualified to perform the tasks, and potential personnel problems are pre-empted.

  • Consult and coordinate with the COTR and the appropriate Task Manager for problem resolution, task scheduling, new resource requirements, training needs, and task clarification.

  • Establish and implement streamlined processes and procedures enabling the Contractor to rapidly respond to surge requirements for increased contract personnel. Assure SLA requirements are met.

  • Plan Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

  • Direct daily operations of department by: analyzing workflow, establishing priorities, developing standards and setting deadlines.

  • Assign and review the work of systems analysts, programmers, and other computer-related workers.

  • Stay abreast of advances in technology.

  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

  • Review and approve all systems charts and programs prior to their implementation.

  • Direct the work of systems analysts, computer programmers, support specialists, and other computer-related workers.

  • Plan and coordinate activities such as installation and upgrading of hardware and software, programming and systems design, development of computer networks, and implementation of Internet and intranet sites. They are increasingly involved with the upkeep, maintenance, and security of networks.

  • Analyze the computer and information needs of their organizations from an operational and strategic perspective and determine immediate and long-range personnel and equipment requirements.



Requires a Bachelor's degree and at least eleven years of Project Management experience

US Citizenship required. Must have a TS/SCI clearance with a poly.

  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

  • Coordination — Adjusting actions in relation to others' actions.

  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

  • Speaking — Talking to others to convey information effectively.

  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

  • Written Comprehension — The ability to read and understand information and ideas presented in writing.

  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

  • Speech Clarity — The ability to speak clearly so others can understand you.

  • Speech Recognition — The ability to identify and understand the speech of another person.

  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Written Expression — The ability to communicate information and ideas in writing so others will understand.

  • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

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