Information Technology Support Specialist
LandMark Implement, Inc. - Kearney, NE

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Purpose:
To provide assistance to the Information Technology Manager by supporting employee hardware and software needs on all technology types, follow scheduled tasks based on priority at all locations, and understand a wide array of technologies used, from agriculture based support to network infrastructures, in effort to support many levels of technical needs.

Responsibilities:

  • Setup, install, and perform repairs to hardware, software, and peripheral equipment used currently and in the future
  • Maintain records of daily data communication transactions, problems and remedial actions taken, and installation activities
  • Manage user hardware lists and track replacement cycles.
  • Provide software patch management for all native and third party applications in our organization
  • Password administration for hosted applications as well as local hardware devices and Active Directory
  • Support all cellular devices and maintain cost center reports for cellular vendors to help minimize unnecessary costs
  • Determine escalation needs of business system issues and report major discrepancies to IT Manager
  • Assist IT Manager on special project planning and deployment in all areas
  • Security log administration for current anti-virus systems
  • Escalates technology installation and support issues to IT Manager
  • Assists IT Manager in other daily tasks as needed

Experience, Education, Skills and Knowledge:

  • 2+ Years in Information Technology support field
  • CompTIA A+ Certification
  • Advanced knowledge of Microsoft Office Products and other desktop applications
  • Advance problem solving skills preferred
  • Must be able to lift up to 50lbs., climb and/or crawl to install equipment and run cables; may be required to sit long periods at a workstation
  • Must have valid driver’s license and travel to all company branch locations when needed
  • Degree in Information Technology or equivalent experience preferred
  • High School diploma or equivalent required

About this company
LandMark Implement, Inc. is a progressive John Deere Dealership with 9 locations in south central Nebraska and north central Kansas. We...