Fin Rep Rev Cycle - Dismissal Job
Mayo Clinic - Jacksonville, FL

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Job Posting Number: 10054BR
Job Posting Title: Fin Rep Rev Cycle - Dismissal
Job Posting Category: Accounting/Billing/Finance
Work Site: FL - Clinic Campus
Building: Mayo Building
Department: Revenue Cycle

Job Description:
Collects, reviews, discusses, and documents demographic, insurance, and financial information with patients and payers for Mayo Clinic Arizona, Jacksonville and Rochester Revenue Cycles. Responsible for management and collection of Mayo Clinic Account Receivables through the use of automated systems and revenue cycle processes. Responds to and resolves a variety of account, billing and payment issues from patients and customers. Follows approved guidelines and policies regarding routine patient and payer interactions. Makes independent decisions that require individual and/or team analysis, reasoning, and problem solving. Interprets, applies and communicates Mayo Clinic policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic. This individual must accurately document interactions and interpret interactions documented by others. Must have excellent customer service skills and possess the ability to negotiate payment reimbursement from patients and third party payers, via incoming and outgoing phone calls or face to face interactions.

Basic Qualifications:
Please note that this position has a defined end date of August 10, 2012. HS Diploma or equivalent, AND a minimum of four years of relevant experience in finance, collections, customer service, insurance and/or health care environment OR a bachelor's degree is required.

Other Qualifications:
Bachelor's degree in business or health care field preferred. Qualified candidates must be customer-focused, service-oriented and possess demonstrated skills in teambuilding, communication, decision-making, problem-solving, interaction, coping and versatility. Knowledge of personal computer applications such as Windows, Microsoft Word and Excel, medical terminology, CPT and ICD-9 coding, Order Communication System and patient accounting system is helpful. Candidates possessing multi-linguistic skills and cross-cultural experiences are preferred, fluent in English is a requirement. Keyboarding experience required. NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Experience as a Financial Representative is preferred.

Benefit Eligible: No
Exemption Status: Non-Exempt
Hours/Pay Period: Varied
Schedule Details: Varied
Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $15.91/hr.
Staffing Specialist: Caroline Karsner

Mayo Clinic is an affirmative action / equal opportunity educator and employer.

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