Merchandising Specialist - Old Navy - Cottonwood
GAP Inc - Albuquerque, NM

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The Merchandising Specialist supports the store leadership team by executing strategies that consistently meet and exceed company standards. The Merchandising Specialist drives the efficient execution of company defined best practices through the shipment process. The Merchandising Specialist ensures a seamless customer experience, models service behaviors, drives productivity, sales and profitability. The Merchandising Specialist ensures the implementation and integrity of merchandise presentation and brand standards in order to provide the best customer experience. The Merchandising Specialist owns specific assigned department(s) and supports the ongoing visual aesthetics of the store. The Merchandising Specialist is cross-trained in all work centers to best support store needs at any time. This Specialist has keys and can open the building to begin the shipment process, but should not be the only Leader in the store during open hours for more than three hours per shift. The Merchandising Specialist can also close the building, but should never be the closing Leader during peak times.


Business & Financial
  • Drives sales and profitability though proper merchandising and overall presentation of specific department(s) of ownership
  • Works in partnership with ASM to ensure placement of merchandise meets company presentation guidelines
  • Understands and utilizes reports to direct product placement decisions
  • Minimizes merchandise handling to meet payroll budget and efficiency goals
  • Executes flexing of product to maximize business opportunities
  • Ensures department(s) upstock and backstock are organized and maintained according to company standards
  • Partners with Operations Manager to ensure proper flexing of clearance merchandise
  • Maintains clearance merchandise in upstock to ensure gross margin is maximized
  • Actively participates in store walks with ASM, SM, DM and RVM to ensure the consistency and quality of merchandising and visual execution
  • Communicates successes, opportunities and solutions to ASM to drive results
Managing & Operating
  • Performs Leader on Duty responsibilities
  • Opens/closes the store in accordance with company standards
  • Utilizes recovery statements to minimize external loss
  • Executes all activities related to Risk Management and Safety
  • Ensures store is compliant with daily cleaning activities
  • Leads shipment process during new flow week(s) of departments of ownership as well as replenishment weeks
  • Ensures productivity goals are met while adhering to company defined best practices
  • Supports the team and processes by ensuring that tools and equipment are readily available
  • Follows proper organization, maintenance and storage of visual elements
Customer & Markets
  • Exhibits behaviors to drive service standards: understands target customer in each area and recognizes customer cues
  • Ensures that the actions and activities support Old Navy's service standards during shipment process and LOD shifts
  • Ensures a clean hazard-free shopping and working environment through daily cleaning activities
Leadership & Employee
  • Works shoulder to shoulder with team on the shipment process
  • Provides follow-up and feedback to Associates on performance of tasks during shipment process and Leader on Duty shifts
  • Elevates personnel performance issues to Manager immediately
  • Ensure Ready All Day standards meet company expectation
  • Demonstrates and acts in accordance with Gap Inc. Purpose, Values and Behaviors

Required Skills
  • Excellent merchandising skills, with attention to detail
  • Ability to understand and interpret HQ visual merchandising tools and direction
  • Understands the various needs of different departments and customer segments
  • Demonstrates passion for customer service
  • Demonstrates business comprehension
  • Demonstrates time management and organizational skills
  • Demonstrates passion for customer service
  • Demonstrates verbal and written communication skills
  • Demonstrates ability to prioritize and handle multiple tasks
  • Excellent delegation and follow-up skills
  • Ability to develop and train others
  • Demonstrates conflict management and resolution skills
  • Demonstrates computer proficiency
Education / Experience
  • High School diploma or equivalent desired
  • Two-year college degree or equivalent work experience preferred
  • 12 months with Old Navy or prior equivalent desired
  • Prior experience working within a team desired
Physical Requirements
  • Ability to effectively communicate with customers and store personnel
  • Lift and carry up to 50 pounds.
  • Ability to effectively maneuver around salesfloor and stockroom, repetitive bending prolonged standing, twisting, stooping, squatting, and climbing
Schedule Requirements
  • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and overnight shifts

Primary Location US-NM-ALBUQUERQUE

OLD NAVY - Store Sales, Stock and Visual

About this company
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The ubiquitous clothing retailer Gap has been filling closets with jeans and khakis, T-shirts, and poplin since the Woodstock era. The firm,...