Customer Service Billing
Wheaton Franciscan Healthcare 9001 - West Allis, WI

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Assists all customers of Wheaton Franciscan Healthcare and Wheaton Franciscan Medical Group with any billing questions and concerns presented. Responsible for appropriate and timely resolution to patient complaints. Works with collection agencies to investigate and resolve account inquiries. Effectively uses multiple billing systems, updating all patient and insurance information to ensure accuracy and maximum reimbursement by following all internal processes and procedures.

Effectively communicates quality responses and resolution to both internal and external customers to exceed customer expectations.