Program Director for Online Graduate Business Programs
EDMC Online Higher Education - Pittsburgh, PA

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Job Summary

The Program Director for Online Programs is a member of the full-time faculty who also holds an administrative appointment related to managing a specific online academic program or set of academic programs.

Responsibilities include: classroom instruction, day-to-day program operations, assisting students toward successful program completion, and staffing the classroom with faculty who support the mission of the University. The Program Director for Online Programs is co-responsible with the Department Chair for Online Programs for the academic well being of the program as it relates to education and helping to maintain/grow student enrollment. The Program Director for Online Programs also participates in activities that promote the stature of the academic programs, departments, and colleges and abides by the mandates set by the University Board of Trustees and administration.

Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.

Key Job Elements

Manages the educational process to ensure every student and faculty member is involved in a positive educational experience through the learning, teaching, and social environment.

As a full-time faculty member, performs faculty responsibilities as outlined in the faculty job description and in accordance with the provisions of Faculty Supplement to the Employee Handbook. Communicates consistently and effectively with the Department Chair/Senior Chair for Online Programs, college/school deans, department chairs, and other South University administrators.

Drives program and department initiatives designed to achieve student outcomes, completion rates, persistence, and other goals and metrics as outlined in the University’s strategic plan. Provides regular assessment of progress of these initiatives in attaining goals and holds self and direct reports accountable for implementation.

Ensures Assistant Program Directors for Online Programs and faculty are in compliance with University’s academic policies and procedures, educational policies, and SACS and programmatic accreditation standards and state agency regulations. Supports the assessment process so that the South University Institutional Effectiveness Plan is applied to online programs and courses, with the results used to improve the student experience.

Evaluates exemplary full-time faculty (no rank) and adjunct faculty as candidates for full-time faculty (rank) positions, making appropriate recommendations to the Department Chair/Senior Chair for Online Programs. Evaluates exemplary full-time faculty (no rank) and adjunct faculty for additional course credentials, making appropriate recommendations to the Department Chair for Online Programs.

Trains, manages, and leads a designated group of Assistant Program Directors for Online Programs and faculty according to the policies and procedures of the University, supervising the daily operations of the faculty through the Assistant Program Directors for Online Programs.

Drives the full-time and adjunct faculty evaluation process, including the completion of periodic course observations for quality assurance and annual faculty evaluations, to ensure faculty provide a strong, student-focused educational environment through consistent adherence to course rubrics, student competencies, and course pedagogy. Supports the faculty development process in close coordination with the Department Chair/Senior Chair for Online Programs and related online personnel in compliance with South University faculty development policies.

Investigates and resolves student and faculty educational problems requiring academic actions in consultation with pertinent individuals and departments, under the direction and approval of the Department Chair/Senior Chair for Online Programs according to the policies and procedures of the University (including all process and documentation requirements).

Supports the curriculum revision and development processes (including ad hoc and educational delivery issues) to ensure the achievement of program and course competencies as determined by the college and University. Collaborates with the Department Chair/Senior Chair for Online Programs to support course scheduling, faculty scheduling, department meetings, and other pertinent operational matters. As appropriate for the program, reviews a prospective student’s admissions materials and accepts or rejects the student for admission to the program. Escalates difficult or challenged admissions decisions to the Department Chair/Senior Chair for Online Programs.

Collaborates with the Department Chair/Senior Chair for Online Programs to support team trainers on program and subject area product knowledge. Participates in the periodic meetings of the pertinent advisory councils. Performs other duties as assigned.

Reports To:
Department Chair – Online Programs

Directly Supervises:
Assistant Program Directors for Online Programs and full-time and adjunct faculty

Interacts With:
College/school deans, department chairs, program directors, faculty, and administration

Job Requirements:
Knowledge :
Held positions of increasing responsibility or project/initiative leadership within a university or industry setting, with online and/or academic experience a plus.

For graduate programs, a terminal degree from a regionally accredited institution in a program discipline within the assigned college, with a minimum of 18 semester or 27 quarter hours of graduate coursework in the discipline.

For undergraduate programs, a master’s degree from a regionally accredited institution in the program discipline within the assigned college, with a minimum of 18 semester or 27 quarter hours of graduate coursework in the discipline.

Other requirements specific to the discipline, including active, valid, and unencumbered licensure or certification.

Teaching experience at the collegiate level, with online experience a plus.

Skills :
Strong leadership skills.

Strong analytical skills.

Strong personnel management experience.

Experience with computerized administrative systems, including proficiency with the use of standard office applications on personal computers.

Abilities :
Ability to read, understand, interpret, and implement accreditation criteria and state agency regulations.

Ability to read, understand, interpret, and implement academic policies and procedures.

Ability to resolve inquiries and complaints from employees, students, and faculty.

Ability to effectively present information to employees, students, faculty, academic and campus leaders, and corporate leaders.

Ability to manage multiple tasks and successfully meet deadlines.

Ability to work effectively, cooperatively, and flexibly in a team environment.

Ability to physically work in the United States while performing all responsibilities of the position for the University.

Work Environment & Notice

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

Notice

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Education Management Corporation is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

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