Film Crew
AMC Entertainment - Dubuque, IA

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PURPOSE

Deliver superior service while connecting with our guests and supporting efforts to achieve AMC’s financial goals.

ESSENTIAL FUNCTIONS

All associates may be considered for cross-training; some may be assigned duties in one or more areas at management’s discretion.

General responsibilities for all positions include, but are not limited to:

• Exhibit excellent guest service skills.

• Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.

• Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.

• Work effectively with supervisors and co-workers.

• Demonstrate consistent and effective sales techniques.

• Meet sales expectations through loyalty card sales, suggestive selling, upselling, merchandising, and sampling.

• Complete transactions by greeting each guest, identifying the guest’s request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests.

• Ensure the security of all cash, receipts and tickets.

• Enforce the movie ratings system courteously and effectively. Uphold “zero tolerance” policy in regards to ID checking.

• Distribute, ensure proper working order of, and understand how to operate Assisted Moviegoing Equipment.

• Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas.

• Control access to the theatre.

• Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy.

• Perform daily stocking and maintenance duties.

• Follow all procedures to ensure a safe work environment, as well as the safety of our guests.

• Follow instructions on safe use of all chemicals/cleaning materials.

• Maintain regular personal attendance for all scheduled shifts to ensure timely performance of duties.

• Uphold AMC’s Business Practices Standards and ensure compliance with company programs.

• Assist with other Film Crew functions and perform other duties as directed.

• Expanded lists of essential functions for the Concessionist, Cashier and Usher positions are available upon request from theatre management.

MINIMUM REQUIREMENTS

Requirements to be performed, with or without reasonable accommodation:

• Standing, walking, lifting, twisting, and bending on a frequent basis.

• Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).

• Ability to work with minimal supervision.

A list containing the Tools Used, Machine and Equipment Operation, and Environment are available upon request from theatre management.

UNIFORM

Provided by Theatre: Black t-shirt, nametag

Provided by Associate: Black pants, black shoes, black socks, black belt

AMC Entertainment - 22 months ago - save job - copy to clipboard
About this company
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AMC Networks is now somewhere over the rainbow. Formerly Rainbow Media Holdings, the company is a leading cable television broadcaster with...