Assoc, Business Sales - SAM ImPress
OfficeMax - Chicago, IL

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Education, Certification & Licenses:
  • This position requires knowledge of sales as well as quantitative
methods acquired through formal education or 2 # 3 years on-the-job
application. Equivalent to a Bachelor#s degree in marketing or business

  • Minimum of 3 years experience in outside sales
  • Experience in Print-on-Demand services a plus
  • Track record of exceeding sales goals and other objectives as
established by superior

Computer Skills:
  • Microsoft Excel, Word, and Outlook
  • Knowledge of regional operating systems supporting the overall
fulfillment process from ordering to delivery and invoicing
  • Other proprietary software
Additional Information:
  • Written and verbal communication skills with ability to interact with
all levels of customer management
  • Interpersonal skills with the ability to establish and maintain
positive customer relationships
  • Ability to work independently and be self-driven, with continual
attention to business retention and expansion
  • Presentation skills
  • Analytical and problem-solving skills
  • Negotiation skills
  • Teamwork skills
  • Valid driver#s license required
  • Bachelor's degree strongly preferred, or equivalent in
education/experience (Marketing degree a plus)
  • Minimum 2 years outside sales experience, preferable in Print on
Demand or other B2B services
  • Proven success in establishing and maintaining positive customer
  • Ability to work independently and be self-driven, with continual
attention to business retention and expansion
  • Valid driver's license required
  • Minimal overnight travel may be required
  • Presentation, problem-solving and negotiation skills
  • Superior communication skills, with ability to interact with all
levels of customer management
  • Computer skills utilizing MS Office products, email and other
proprietary software

Position Summary:
The Associate, Business Sales # SAM (SAMBSA) is responsible for growing
sales through ImPress National Accounts at a local level, establishing
new large local customers, and growing existing customers in a defined
geographic territory and according to the established target customer
profile. New accounts are transitioned at time of contract and/or
within 30 days of account activation to the SAM from the National
Account Manager, ImPress (INAM) for account implementation, servicing
and retention. This position is assigned to large national account
business on a dedicated basis and will work closely with local AEs,
INAMs, and leadership. This position is entry level and will participate
in OfficeMax specific training programs and will be in the SAMBSA
position typically for ninety (90) days.

Position Responsibilities / Essential Functions:
1. Learn OfficeMax policies, procedures, and systems.
2. Manage the new customer sale process which includes qualifying new
accounts, identifying needs, developing solutions, positioning, creating
contracts, negotiating terms and closing opportunities.
3. Establish relationships with new customers and key company
representatives. Represent the best of OfficeMax ImPress in promoting
our products, services and commitment to customer satisfaction to
support business retention and expansion.
4. Communicate with customers on an ongoing basis to maintain
relationships and ensure a positive experience with OfficeMax ImPress
products and services. Schedule presentations with customers to
communicate new and changing product options, reaffirming the complete
range of business benefits as an OfficeMax customer.
5. Demonstrate thorough knowledge of OfficeMax ImPress products and
services in order to maximize business opportunities.
6. Collaborate with internal departments to research customer problems
and questions. Provide headquarters liaison to satisfy all customer
business needs ensuring an engaged and satisfied customer.
7. Work closely with the ImPress National Account Manager to understand
national account programs, relationships, and requirements.
8. Present renewal contracts (where applicable) for customer approvals
on a timely basis, ensuring that customer business needs are met while
representing the best interests of OfficeMax.
9. Develop broad and deep relationships within the customer by meeting
with multiple levels of contacts, key decision makers and influencers
within assigned accounts within the targeted areas of expertise.
10. Demonstrate a commitment to OfficeMax core values.
11. The position responsibilities outlined above are in no way to be
construed as all encompassing. Other duties, responsibilities, and
qualifications may be required and/or assigned as necessary.

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